Ratings based on 159 Verified Reviews

4.1 out of 5
81% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 9 Jan 2025
Very clean and affordable
4 out of 5
by A verified traveler

Great location, very quiet and clean.

Posted 15 Oct 2024 on Hotels
This was a one-night stay for us to attend a funeral in a remote area. It was in a good location that offered everything we needed. Room was quiet and large. Bed was firm and while we did sleep all night, it was "crinkly" and super firm. The spider webs that greeted us outside in front of the door were yukky but didn't affect the inside. Towels are terrible. Thin and almost thread bare enough that we used the "bath" towel provided and the hand towel to dry off with. Invest some $ in new towels. Please. We would stay here again if in the area.
5 out of 5
by A verified traveler

Posted 7 Aug 2024
Best place to stay in Lincoln. Walkable to the lakes. Room and bathroom are cleaner than most fancy hotels I’ve been in. Bed is comfortable. Small town vibe for sure.
4 out of 5
by A verified traveler from Lewiston

Posted 6 Aug 2024
Staff was very nice and cooperative.
2 out of 5
by A verified traveler

Posted 23 Jan 2024 on Hotels
My Electricians Arrived and there were no keys left out for them at the Front. After this was Cleared up; they were put in a Room that is not what was booked; their Room was Taken by another Larger Group that arrived before them. There was a Huge Whole in the Ceiling that was being covered by a Black Garbage bag... All the Pictures in the Room were Crooked; just looked like the Room was not cleaned after the last Guests. Do not recommend this Place unless you arrive while someone is still at the Front Desk and you reserve a Room From 1-10.
4 out of 5
by A verified traveler from North Reading

Posted 6 Dec 2023
Easy check in and checkout. Only gave staff 3 stars because a N.A. wasn’t available- we never saw anyone- keys were left out in envelope for us and we used the key drop on the way out - easy peasy . Location was perfect for our needs. WiFi was weak and we had better LTE but room was clean and warm which was great. It had just snowed the day before but the parking lot was still a bit messy - thankfully we had boots . Plenty of food options near by and appreciated the welcome letter from the hotel outlining local places . Thank you -
5 out of 5
by A verified traveler

Posted 4 Dec 2023
I loved that check in and check out was so easy!
Comment from Hotel Management
2 Feb 2024 by The Whitetail, Hotel Management
Thank you for your stay & review, Rebecca!
5 out of 5
by A verified traveler

Posted 3 Nov 2023
Comment from Hotel Management
8 Nov 2023 by The Whitetail, Hotel Management
Thank you for the rating, Vicki!
1 out of 5
by A verified traveler

Worst room ever

Posted 14 Oct 2023 on Hotels
A room not much bigger than the bed. No place to put luggage. No hangers. Hole in seal next to air conditioner. Bathroom down the hall - had not been expecting that. An incredibly poor room. Not what I ever expected to purchase from Hotels.com. Future business doubtful.
Comment from Hotel Management
8 Nov 2023 by The Whitetail, Hotel Management
It is a very small room, which is why it is the cheapest. The air conditioner has since been removed. Future business with you is prohibited, it would result in the same way I passed off your business from this stay.
4 out of 5
by A verified traveler

Posted 12 Oct 2023
It was quiet from outside noise but not from inside noise. Didn't like not seeing anyone at the front desk and transactions were in envelopes on the counter.
Comment from Hotel Management
21 Oct 2023 by The Whitetail, Hotel Management
Thank you for your stay and review! That's understandable, we're working on a better check in procedure.