Ratings based on 977 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
27 Sep 2024 by Hotel Management, Hotel Management
Hello Aubrey, Thank you for rating your stay. We look forward to having you as a guest again in the future.
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Hotel Management, Hotel Management
Hello John, Thank you for rating your stay. We are excited to see you had a pleasant experience and hope to have you back again soon. - Super 8 by Wyndham Lincoln West
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Hotel Management, Hotel Management
Hello Braydon, It does not look like we provided the level of stay we strive to offer our guests, so we apologize for that. We hope that you will give us another opportunity in the future to do better. - Super 8 by Wyndham Lincoln West
by A verified traveler
Posted 21 Sep 2024
All around terrible!
Comment from Hotel Management
24 Sep 2024 by Hotel Management, Hotel Management
Hello Jonathan, We apologize for your stay. We appreciate all guest feedback and will work to improve for the future. - Super 8 by Wyndham Lincoln West
by A verified traveler
Posted 20 Sep 2024
You get what you pay for.
Comment from Hotel Management
24 Sep 2024 by Hotel Management, Hotel Management
Hello Brenda, We are sorry to see you did not have the level of experience we strive to provide our guests. We hope you will give us another chance in the future to do better. - Super 8 by Wyndham Lincoln West
by A verified traveler
Posted 15 Sep 2024
When I arrived to the room, the door was open, there was a washcloth in the bathtub, keys on the dresser, and the bed was made, but messy. No clothes or suitcases, so I didn’t too think much of it.
When I told the front desk, he gave me a new room; since my Uber was on the way, he said to just take both keys and use the new room when I arrived.
When I got back later that evening, I went to the new room. The key wasn’t working, but I tried several times in hopes that it would eventually work.
And as you might guess, someone came to the door — rightfully freaked out that someone was trying to get into his room.
I angrily went to the front desk and explained the situation. I got a 3rd room and that was fine. Unfortunately, I was concerned that they might give away that room too.
No r housekeeping that day, so that was a disappointment. Just like the entire stay at this Super 8.
Comment from Hotel Management
16 Sep 2024 by Hotel Management, Hotel Management
Hello Rob, We would like to apologize for your experience. We will use your feedback to better train the staff for the future. The safety, security, and satisfaction of our guests is a top priority. We appreciate your feedback and hope you will give us another try. - Super 8 by Wyndham Lincoln West
by A verified traveler
Posted 6 Sep 2024
Easy check in, room A/C not working properly
Comment from Hotel Management
6 Sep 2024 by Hotel Management, Hotel Management
Hello Aaron, thank you for your review. We apologize for the A/C and will look into and address that. We hope to have you stay with us again. - Super 8 by Wyndham Lincoln West
by A verified traveler
Posted 1 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Hotel Management, Hotel Management
Hello Donald, We are sorry to see you did not have a great experience. We appreciate you rating your visit and hope you will try us again so we can provide a better stay. - Super 8 by Wyndham Lincoln West
by A verified traveler
Posted 31 Aug 2024
I was very disappointed. My room was not the cleanest. Not properly dusted & not even basic cleanliness was applied. Base boards & behind beside lockers dirty. Hair dryers not working, no hair conditioner in despenser. The staff were lovely & helpful but all in all a very poorly kept hotel.
Comment from Hotel Management
3 Sep 2024 by Hotel Management, Hotel Management
Hello Jenny, We strive to provide all of our guests a clean and comfortable stay so we truly apologize that was not your experience. We will work to improve for the future and appreciate your feedback. - Super 8 by Wyndham Lincoln West
by A verified traveler from Fort Worth
Posted 30 Aug 2024
They tried to update but was dirty tv didn’t work and and no soap in shower
Comment from Hotel Management
3 Sep 2024 by Hotel Management, Hotel Management
Hello Fred, We appreciate your review and would like to apologize for failing to meet expectations. We will look into all of your comments and use them to improve. - Super 8 by Wyndham Lincoln West
