Ratings based on 978 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
by A verified traveler
Posted 28 Nov 2024
by A verified traveler
Posted 23 Nov 2024
Quick easy check in, room fine
Comment from Hotel Management
28 Nov 2024 by lee, Hotel Management
Thank you :)We hope to see you again
by A verified traveler
Posted 19 Nov 2024
by A verified traveler
Posted 15 Nov 2024
The staff and breakfast was very good. Hotel is a bit run down looking, but still safe and clean. Great hotel for work - not if you are looking for lots of amenities.
Comment from Hotel Management
28 Nov 2024 by lee, Hotel Management
Hi DonnaThank you for your review, we would love a refurb and have everything crossed :)
by A verified traveler
Posted 13 Nov 2024
Not able to tick all the boxes.
Room allocated not a good start reason strong fish smell. Complained moved to another room much healthier. Contaminated room was investigated and room quarantined. Staff were very helpful.
Comment from Hotel Management
28 Nov 2024 by lee, Hotel Management
Good afternoonI am happy to say that the offending smell has been dealt with. We could not find a cause however 2 weeks of persistent cleaning, air purifying etc seems to have done the job :)
by A verified traveler
Posted 1 Nov 2024
The shower rail fell off lack of a bin in the room bed was uncomfortable
Comment from Hotel Management
3 Nov 2024 by lee, Hotel Management
Good afternoon LeeThank you for your feedback regarding your stay with us. Our maintenance department has now rectified the issue with the shower. We appreciate your comment regarding the bin, unfortunately the ibis standard is just one bin in the bathroom .Kind regardsLee
by A verified traveler
Posted 30 Oct 2024
Not clean
by A verified traveler
Posted 27 Oct 2024
it was fine
by A verified traveler
Posted 21 Oct 2024
Tom who checked me in was funny and great and helped out with any of my queries and needs.
