Ratings based on 377 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
The bed was comfortable, but the TV was no larger than a 27-32 inch. And it’s quite far from the bed. TV’s these days are not very expensive, I was surprised they have not upgraded to a larger one.
Comment from Hotel Management
8 Nov 2024 by General Manager, Hotel Management
Thank you for your feedback. It is always our goal to provide a comfortable stay for our guests.
by A verified traveler
Posted 4 Nov 2024
staff
Comment from Hotel Management
4 Nov 2024 by General Manager, Hotel Management
We are glad that you enjoyed your time with us. We hope you choose us in your next visit to Lincoln!
by A verified traveler from Dalton
Posted 1 Nov 2024
Beds are super comfy
Comment from Hotel Management
1 Nov 2024 by General Manager, Hotel Management
We are glad that you enjoyed your rest at our hotel. Come see us next time you are in town.
by A verified traveler from gray
Posted 13 Oct 2024
Excellent!
Comment from Hotel Management
14 Oct 2024 by General Manager, Hotel Management
We appreciate the excellent rating. Please stay with us next time you are in town.
by A verified traveler
Posted 13 Oct 2024
It was a very nice stay to see my family
Comment from Hotel Management
14 Oct 2024 by General Manager, Hotel Management
Thank you for the great review! Come and see us next time your travels bring you to Lincoln.
by A verified traveler
Posted 6 Oct 2024
My bathroom didn’t work all night. Airconditioning had issues. I paid 250 through Expedia and if it wasn’t for the night desk worker I would have had to pay more as the person he called for help wanted to charge me more and not honor what I paid online. I over heard his end on the phone. 250 dollars that cost a lot of money and to not even have a toilet. This was a poor experience… and money lost I’ll never get back
Comment from Hotel Management
6 Oct 2024 by General Manager, Hotel Management
It is our goal to provide a clean comfortable stay for all of our guests. We would like to express our sincerest apologies for not meeting that goal on your recent stay with us. You paid Expedia directly for your reservation, so the hotel was paid by Expedia and would not have been able to change your rate. Once again, we apologize for any inconvenience and confusion that this may have caused.
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Candlewood Customer Care Team, Hotel Management
We are sorry that we felt short on your past stay. Hope you will give us another chance to provide even better services in the future.
by A verified traveler
Posted 14 Aug 2024
Convenient
Comment from Hotel Management
14 Aug 2024 by Candlewood Suites Customer Care Team, Hotel Management
Dear Judy,Thank you for staying with us. We really appreciate your honest review. Our entire staff work really hard everyday to provide Superior Services to all our guest. Again Thank you for staying with us. Safe Travel!
by A verified traveler
Posted 29 Jul 2024 on Hotels
Comment from Hotel Management
30 Jul 2024 by General Manager, Hotel Management
Thank you for your feedback and for choosing our hotel. We always strive to provide a great stay for our guests.
by A verified traveler
Posted 24 Jul 2024 on Orbitz
Comment from Hotel Management
26 Jul 2024 by Candlewood Suites Customer Care Team, Hotel Management
Dear Guest MaryWe did take care of booking issue you stated with Orbitz instead booking direct for modification of your arrival dates. Your review and loyalty is important to us. We work hard everyday to provide superior services to all guests. Hope you will come stay with us again in the future.
