Ratings based on 381 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Dec 2024
Property was average. Could use some renovations or at least modern conveniences, like USB charging. Staff appeared to be decent
Comment from Hotel Management
2 Dec 2024 by General Manager, Hotel Management
Thank you for your feedback. We use guest reviews as a way to know how to improve.
by A verified traveler
Posted 8 Nov 2024
The bed was comfortable, but the TV was no larger than a 27-32 inch. And it’s quite far from the bed. TV’s these days are not very expensive, I was surprised they have not upgraded to a larger one.
Comment from Hotel Management
8 Nov 2024 by General Manager, Hotel Management
Thank you for your feedback. It is always our goal to provide a comfortable stay for our guests.
by A verified traveler
Posted 4 Nov 2024
staff
Comment from Hotel Management
4 Nov 2024 by General Manager, Hotel Management
We are glad that you enjoyed your time with us. We hope you choose us in your next visit to Lincoln!
by A verified traveler from Dalton
Posted 1 Nov 2024
Beds are super comfy
Comment from Hotel Management
1 Nov 2024 by General Manager, Hotel Management
We are glad that you enjoyed your rest at our hotel. Come see us next time you are in town.
by A verified traveler from gray
Posted 13 Oct 2024
Excellent!
Comment from Hotel Management
14 Oct 2024 by General Manager, Hotel Management
We appreciate the excellent rating. Please stay with us next time you are in town.
by A verified traveler
Posted 13 Oct 2024
It was a very nice stay to see my family
Comment from Hotel Management
14 Oct 2024 by General Manager, Hotel Management
Thank you for the great review! Come and see us next time your travels bring you to Lincoln.
by A verified traveler
Posted 6 Oct 2024
My bathroom didn’t work all night. Airconditioning had issues. I paid 250 through Expedia and if it wasn’t for the night desk worker I would have had to pay more as the person he called for help wanted to charge me more and not honor what I paid online. I over heard his end on the phone. 250 dollars that cost a lot of money and to not even have a toilet. This was a poor experience… and money lost I’ll never get back
Comment from Hotel Management
6 Oct 2024 by General Manager, Hotel Management
It is our goal to provide a clean comfortable stay for all of our guests. We would like to express our sincerest apologies for not meeting that goal on your recent stay with us. You paid Expedia directly for your reservation, so the hotel was paid by Expedia and would not have been able to change your rate. Once again, we apologize for any inconvenience and confusion that this may have caused.
by A verified traveler
Posted 4 Oct 2024 on Orbitz
Comment from Hotel Management
4 Oct 2024 by General Manager, Hotel Management
Thank you for the great review. We hope to see you on your next trip to Lincoln!
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
9 Sep 2024 by Candlewood Customer Care Team, Hotel Management
We are sorry that we felt short on your past stay. Hope you will give us another chance to provide even better services in the future.
by A verified traveler
Posted 6 Sep 2024 on Hotels
Comment from Hotel Management
6 Sep 2024 by General Manager, Hotel Management
We would like to apologize for not meeting your expectations on your recent visit. Be assured that we will use your feedback as training tool to improve.
