Ratings based on 4 Verified Reviews

4.0 out of 5
4.7 Room cleanliness
4.0 Service & staff
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jun 2024
4 out of 5
by A verified traveler

Posted 29 Jun 2024
No tvs in room and was told on checkout day there was one in lounge area! Breakfast is decent but predictable Staff are very friendly Floors in ngong cottage were broken (tiles in bad condition) and bathroom very tight & stuffy
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jul 2023
3 out of 5
by A verified traveler from Nairobi

Posted 22 Nov 2020
The place is beautiful and serene, a bit cold but hot water bottles and fireplace available. The restaurant is limited on food variety and the receptionist and dining room incharge were cold, not welcoming.
Comment from Hotel Management
5 Jan 2021 by GM, Hotel Management
Hello Susan, Thank you for your great feedback. We will definitely work on the pointed areas of improvement. We are glad you stayed with us and hope to see you back soon.
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