Ratings based on 13 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Sunnyvale
Posted 16 Aug 2024
When you visit a place as a tourist and do not want to leave even though a new place awaits for you in your itinerary, then you know the place is a hit. Ezulwini River Lodge was an experience that you will carry throughout your life. The setup , the drives, the friendliness of the staff , everything was great. Nothing seemed over indulgent, but just perfect. Everyone tries hard to make you feel happy. I do not know if I will have an opportunity to be back. But if I do, I will not hesitate to come back.
Comment from Hotel Management
19 Aug 2024 by Tess, Hotel Management
Dear Neel, thank you very much for taking the time to let us know that you had experience of a lifetime at Ezulwini River Lodge, we really appreciate that.It was an absolute pleasure to host you and your family and we have passed your lovely comments on to the team there. Please do keep in touch, you would all be welcomed back to the Ezulwini Family should you wish to return at some point in the future.Take care,
Recommended
for Everyoneby A verified traveler from Detroit, MI
Short Safari Trip
Posted 2 Jul 2016 on TravelocityOnly had time for a 3 day (2 night) safari trip but Ezulwini made it completely worthwhile. They bent over backwards to accommodate any request and took care of every detail. The game driver and tracker were very friendly but also professional, we would recommend this lodge to anyone from kids to seniors.
Comment from Hotel Management
27 Jun 2018 by Reservations at Ezulwini Lodges, Hotel Management
Dear Jay - thank you so very much for taking the time to let us know that you had a wonderful time at Ezulwini Lodges, we appreciate it.
Please do feel free to come back and visit - you will be very welcome.
by A verified traveler
Very good safari option
Posted 21 Sep 2015 on HotelsThe friendliness and warmth of the staff was the highlight. They went out of their way to ensure a pleasant stay
Comment from Hotel Management
28 Jun 2018 by Reservations at Ezulwini Lodges, Hotel Management
Dear Ezulwini Guest - thank you very much for taking the time to provide feedback about your stay.
We would very much welcome the opportunity to host you again, and hopefully exceed your expectations with a 5 rating.
Please feel free to contact us at any time in the future. We truly enjoy seeing our returning guests.
by serge
Posted 16 Aug 2015 on Hotels
Hard to get there on your own... but when you manage to reach the place... wow, Exceptional environment!
Comment from Hotel Management
27 Jun 2018 by Reservations at Ezulwini Lodges, Hotel Management
Dear Ezulwini Guest - thank you very much for taking the time to provide feedback about your stay.
We would very much welcome the opportunity to host you again, and hopefully exceed your expectations with a 5 rating.
We are very happy to assist with providing guidance on how to travel within South Africa and getting to our lodges. Please feel free to contact us at any time in the future. We truly enjoy seeing our returning guests.
Recommended
for Everyoneby A verified traveler from orange county, CA
Great Lodge
Posted 14 Jan 2014It was a great place to stay staff was professional and made our stay that much better.
Comment from Hotel Management
28 Jun 2018 by Reservations at Ezulwini Lodges, Hotel Management
Dear Ezulwini Guest - thank you very much for taking the time to provide feedback about your stay.
Thank you for your kind words regarding our staff - we truly are a family at Ezulwini Lodges and take pride in everyone who works here.
We would very much welcome the opportunity to host you again, and hopefully exceed your expectations with a 5 rating.
It would be great to know how much better we can do, please feel free to contact us at any time in the future. We truly enjoy seeing our returning guests.
Recommended
for Everyoneby Mike from LA
Best hotel in its class
Posted 4 Jun 2013
Pros: Staff and management
Cons: None, not most luxurious but not priced to be
Location: Hoedspruit, easy flight or drive from JNB
I enjoyed my stay at Ezulwini very much. While it may not be an ultra luxury resort, it is very nice and well kept and provides a feel like you are among family (albeit in the middle of the bush). I went solo on a business trip and was treated great. Food was still brought for about ten people and it was fresh and very good. Sean, the manager, hung out having beers with me and discussed south Africa, and on another night showed us the beautiful wine cellar. That same night, a full barbecue with African song and dance was given by the employees and it seemed authentic and was great. Finally, the driver and tracker Lawrence and Conrad were unbelievable and really made the experience. They went above and beyond and I actually saw all big 5 on my first tour out. I stayed at the more modern and larger Billy's lodge but also took a ride over to River and you can't go wrong either way. I highly recommend Ezulwini for the value offered in that price range and would definitely return.
Comment from Hotel Management
27 Jun 2018 by Reservations at Ezulwini Lodges, Hotel Management
Dear Mike thank you very much for your feedback regarding your stay at Ezulwini Lodges.
We were so pleased to know that you had a great time.
You may like to know that following some major work over the last year or so our lodges are now offering an even more luxurious experience for our guests. You can see some of this via our website.
It would be great to see you if you ever get the opportunity again, we look forward to welcoming any of our returning guests.
by A verified traveler
Fabulous Safari!
Posted 7 May 2013 on HotelsThe 2x daily safari drives were incredible! The Guides, Tracker and Hostess made the stay extra special.
Comment from Hotel Management
27 Jun 2018 by Reservations at Ezulwini Lodges, Hotel Management
Dear Ezulwini Guest - thank you very much for your feedback regarding your stay at Ezulwini Lodges.
We were so pleased to know that you had a great time and were very well looked after by our staff, thank you for sharing that with us.
It is amazing what you can see on the wonderful Sundowner and Sunrise Game Drives - our sightings have been incredible recently.
You may like to know that following some major work over the last year or so our lodges are now offering an even more luxurious experience for our guests. You can see some of this via our website.
If you ever get the opportunity again it would be great to see you, we look forward to welcoming any of our returning guests.
by Naylor Lee from Byron Bay Australia
do not recommend
Posted 27 Mar 2013
Pros: Laurens,Richard the driver and the tracker and Ruth and Glory
Cons: The rooms and the swimming pool
Location: A completely different place then Billys lodge, 40 minutes away. Not an easy road to drive in a normal car.
The Lodge is very untaken care off, needs some restoration, way over prized. the best thing were Laurens the driver and Richard the tracker and Ruth and Glory who work in the restaurant. The whole experience of the lodge was very disappointing. I have been travelling around South Africa, Namibia and Botswana the last 7 years, and this was one of the worst places. Way too overpriced for how run down the place is. There are many places close bye that offer so much more. The photos are very misleading.
Comment from Hotel Management
27 Jun 2018 by Reservations at Ezulwini Lodges, Hotel Management
Dear Naylor Lee thank you very much for your feedback following your stay at Ezulwini Lodges.
We are sorry to learn that we have not met your expectations during your time at our lodges, that is very disappointing, but are grateful for your comments, these have been taken on board and addressed where possible.
However, we were pleased to know that you were very well looked after by our staff, thank you for sharing that with us.
You may like to know that following some major work over the last year or so our lodges are now offering a more luxurious experience for our guests. You can see some of this via our website.
Perhaps if you ever get the opportunity again you would see the changes and it would be great to see you, we look forward to welcoming any of our returning guests.
Recommended
for Couplesby Andrew from New York, NY, USA
Best Hotel I have ever stayed at
Posted 11 Mar 2013
Pros: Safari's and Food
Cons: Didn't stay long enough
Location: Remote, but thats what you want on a safari.
Lawrence, Lauren, Rex and Frans gave first class service 24/7. It is a luxury boutique safari experience with the needed rustic appeal.
Comment from Hotel Management
27 Jun 2018 by Reservations at Ezulwini Lodges, Hotel Management
Dear Andrew - thank you very much for your feedback regarding your stay at Ezulwini Lodges.
We were so pleased to know that you had a great time and were very well looked after by our staff, thank you for sharing that with us.
We are sorry that you weren't able to stay with us for longer but you may like to know that following some major work over the last year or so our lodges are now offering an even more luxurious experience for our guests. You can see some of this via our website.
If you ever get the opportunity again it would be great to see you, we look forward to welcoming any of our returning guests.
by Kate
Planned a safari and experienced MUCH more
Posted 29 Jan 2013 on HotelsEzulwini was a wonderful experience. We stayed at both the River Lodge and Billy's Lodge -service and staff at both locations was outstanding, staff were attentive and genuinely pleasant. We planned our safari to enjoy the wonders of the Bush and ended being as delighted by ournLodge experience as we were the incredible surroundings.
Comment from Hotel Management
27 Jun 2018 by Reservations at Ezulwini Lodges, Hotel Management
Dear Ezulwini Guest - thank you very much for your feedback regarding your stay at Ezulwini Lodges.
We were so pleased to know that you had a great time and were very well looked after by our staff, thank you for sharing that with us. We always recommend that guests stay if possible at River and Billy's Lodges - that way you get to experience the best of both worlds. The incredible riverine flora and fauna and then the open plain aspect too.
You may like to know that following some major work over the last year or so our lodges are now offering an even more luxurious experience for our guests. You can see some of this via our website.
If you ever get the opportunity again it would be great to see you, we look forward to welcoming any of our returning guests.
