Ratings based on 486 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
I didn’t like the location or the room, don’t think I would stay there again, staff was nice
Comment from Hotel Management
16 Sep 2024 by La Réception., Hotel Management
Dear Xiomara,Thank you for your feed back. We are surprised and sorry you didn't like the location.Nevertheless we thank you very much for your kind words about our team.Best regards.
by A verified traveler
Posted 13 Aug 2024
Quiet and comfortable hotel to stay.
Comment from Hotel Management
22 Aug 2024 by Reception Desk., Hotel Management
Dear Mario,Thank you for your positive feed back after your stay in our establishment.The comfort of our room is one of our assets and e are happy you enjoyed it.Best regards.
by A verified traveler
Excellent hotel and interesting city
Posted 10 Aug 2024 on HotelsThe hotel was central to the city for 3 night stay. Parking at the hotel was good but a surcharge per night. Plenty of places to eat in easy walking distance. Very good stay.
Comment from Hotel Management
24 Aug 2024 by Reception Desk., Hotel Management
Dear Mr A, thank you for yoour feed back;It was a pleasure to have you in our establishment and we are happy you appreciate your stay and our location.Looking forward to seeing you again.
by A verified traveler
Posted 4 Aug 2024 on Hotels
Stayed many times always attentive staff and great value
Comment from Hotel Management
7 Aug 2024 by La Réception, Hotel Management
Dear Paul,Thank you for your feed back after your stay with us.All the team is glad taht you had a nice stay with us.We all hope that you will come back soon.Best regards.
by A verified traveler
Posted 27 Jul 2024
Comment from Hotel Management
24 Aug 2024 by La Réception., Hotel Management
Chère Jane,C'est avec plaisir que nous constatons que votre séjour vous fut agréable et vous nous en voyez ravis.Merci pour toutes ces excellentes notes et ce sera un plaisir de vous recevoir de nouveau .
by A verified traveler
A night's stay.
Posted 13 May 2024 on HotelsThe room had neither been checked nor cleaned sufficiently prior to our stay. The shower area was dirty, old black soap deposits were all too evident. We asked for towels. The previous occupants rubbish was in the room's bin. The Nespresso was thick with dust. There was plenty to like but the aforementioned points were pronounced flaws. We did not take breakfast.
Comment from Hotel Management
16 May 2024 by la réception, Hotel Management
Dear James,On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 9 May 2024 on Hotels
Comment from Hotel Management
10 May 2024 by La Réception., Hotel Management
Chère Susana Ester, merci por cette belle note.Nous sommes heureux que vous ayez apprécié votre séjour parmi nous.Au plaisir de vous recevoir de nouveau.
by A verified traveler
Posted 11 Apr 2024 on Orbitz
My room was small like most European rooms, but especially comfortable - the bed was a dream world - many TV options - the buffet breakfast perfect for me - just a brief stroll to the center of the city - good taxi service - staff attentive - excellent English
Comment from Hotel Management
14 Apr 2024 by La Réception., Hotel Management
Dear George,Thank you for your feed back after your stay with us.All the team is glad that you had a nice stay with us and hope you will come back soon.Best Regards.Reception Desk.
by A verified traveler
Road trip
Posted 5 Apr 2024 on HotelsApproaching the hotel on a busy road was challenging, the car park was behind double red doors which was not clearly marked. It would be useful for the hotel to inform future customers, when booking, of this issue.
Apart from the parking, clean and comfortable.
Comment from Hotel Management
7 Apr 2024 by La Réception., Hotel Management
Thank you for your reply; your business is very important to us and we value your feed back.We hope you will come back and see us soon.
by A verified traveler
France new area to try
Posted 4 Apr 2024 on HotelsA lovely hotel. Sorry we didn't get the name of the lady on reception of our arrival because she was so helpful and her english was good and tried to encourage me to try my french. Close to the old quarter. Room was a good size maybe put breakfast tea in the tray as well as flavoured tea.
Comment from Hotel Management
6 Apr 2024 by La Réception., Hotel Management
Thank you for your feed back after your stay in our establishment and for this good recommendation.It was a pleasure to welcome you.Looking forward for seeing you again.
