Ratings based on 464 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from london
Posted 22 Jun 2024
My recent stay at this hotel was a mixed experience. First and foremost, the staff were the highlight of the stay, consistently demonstrating exceptional politeness and a genuine willingness to assist with any request. However, the hotel itself leaves much to be desired.
Despite claims of refurbishment, the hotel's dated 1980s style is strikingly apparent. The revamp seems to have done little to modernize the space, and the furnishings certainly do not meet the standard expected of a Four Seasons, or even a five-star hotel in general. While the mattress provided a surprisingly comfortable night's sleep, the overall ambiance of the room was lackluster.
Although the amenities were decent, they lacked the "wow factor" typically associated with Four Seasons properties. Given the high price point, the overall value for money was underwhelming.
Would I stay again? Maybe not compared to the other 5 star chains that offer much more. However, if the hotel wishes to truly live up to its reputation, a more substantial overhaul is necessary to elevate the guest experience and justify the premium pricing.
by A verified traveler
Posted 24 Apr 2024
by A verified traveler
Posted 1 Apr 2024
by A verified traveler
Posted 1 Apr 2024
Amenity and service was premium quality. Staff went above and beyond. Breakfast was outstanding and a wide variety on offer. Ample parking if you go with a car. Guaranteed you will leave feeling refreshed and relaxed. Beautiful hotel, wonderful staff, and fantastic service.
by A verified traveler
Posted 25 Mar 2024
Great team. Excellent hotel and restaurants. We would certainly want to stay there again.
On the negative side, the indoor swimming pool lacked attention and requires some more thought.
by A verified traveler
Posted 25 Mar 2024
Great
by A verified traveler from Lakatamia
Posted 18 Mar 2024
Best service in city…
by A verified traveler from Las Vegas
Posted 19 Feb 2024
Friendly staff. Very professional. Beautiful property. Amazing views
by A verified traveler
Posted 17 Feb 2024 on Hotels
by A verified traveler
Posted 17 Jan 2024
