Ratings based on 490 Verified Reviews

4.8 out of 5
89% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 24 Oct 2024
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Comment from Hotel Management
24 Oct 2024 by Maria Fe Mejía, Hotel Management
Estimada Maria:Gracias por elegir Westin Lima.Nos encanta saber que disfrutaste de tu estadía.Te esperamos nuevamente.Atentamente, María Fe MejíaRooms Division ManagerThe Westin Lima Hotel & Convention Center
5 out of 5
by A verified traveler

Posted 21 Oct 2024
As a Lima native, I had always wanted to stay at the Westin to see “what the fuzz was all about”. This was a short trip, so it was the perfect time to check it out. From the beginning, the service was fantastic. They were very welcoming and helped us with everything we needed (a steamer for our dresses, a late check-out due to us going to the spa and needing extra time to shower afterwards, storing our bags) and I could tell that they acted the same way with every customer. While my wife and I are partial to an ocean view room in Miraflores, we will definitely stay at the Westin again if we have business around that area.
Comment from Hotel Management
21 Oct 2024 by Maria Fe Mejía, Hotel Management
Dear Angie Patricia:Thank you for taking the time to share your comments with us.We are glad to know that you enjoyed your experience at Westin Lima.We hope you can visit us again.Kind regards.María Fe MejíaRooms Division Manager The Westin Lima Hotel & Convention Center
5 out of 5
by A verified traveler

Posted 29 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Maria Fe Mejía, Hotel Management
Estimado william:Gracias por elegir Westin Lima.Nos encanta saber que disfrutaste de tu estadía.Compartiremos tus comentarios con el equipo Westin.Atentamente, María Fe MejíaRooms Division ManagerThe Westin Lima Hotel & Convention Center
4 out of 5
by A verified traveler

Posted 26 Aug 2024 on Hotels
Comment from Hotel Management
27 Aug 2024 by Maria Fe Mejía, Hotel Management
Estimado Edgar:Gracias por elegir Westin Lima.Nos encanta saber que disfrutaste de la experiencia.Compartiremos tus comentarios con el equipo Westin.Te esperamos nuevamente.Atentamente, María Fe MejíaRooms Division ManagerThe Westin Lima Hotel & Convention Center
5 out of 5
by A verified traveler

Posted 21 Jul 2024
Comment from Hotel Management
27 Aug 2024 by Maria Fe Mejía, Hotel Management
Estimado Dimitri:Gracias por elegir Westin Lima.Nos encanta saber que disfrutaste de tu estadía..Compartiremos tus comentarios con el equipo Westin.Atentamente, María Fe MejíaRooms Division ManagerThe Westin Lima Hotel & Convention Center
5 out of 5
by A verified traveler

Posted 24 Jun 2024
Comment from Hotel Management
15 Jul 2024 by Maria Fe Mejía, Hotel Management
Estimado(a) Quin:Gracias por elegir Westin Lima y por tomarte el tiempo para evaluar tu estadía.Nos alegra saber que disfutaste de tu visita.Te esperamos nuevamente.Atentamente.María Fe MejíaRooms Division ManagerThe Westin Lima Hotel & Convention Center
5 out of 5
by A verified traveler

Posted 8 May 2024
The AC hits the bed directly. Maybe put a diverter.
Comment from Hotel Management
10 May 2024 by Maria Fe Mejía, Hotel Management
Dear Patricio:Thank you for taking the time to share your comments with us.We are glad to Know that you enjoyed your experience.We will share your comments with our maintenance team.Kind regards.María Fe MejíaRooms Division Manager The Westin Lima Hotel & Convention Center
5 out of 5
by A verified traveler

Posted 7 May 2024
Comment from Hotel Management
9 May 2024 by Maria Fe Mejía, Hotel Management
Dear Gary:Thank you for taking the time to share your comments with us.We are glad to know that you enjoyed your experience.Kind regards.María Fe MejíaRooms Division Manager The Westin Lima Hotel & Convention Center
5 out of 5
by A verified traveler

Posted 3 May 2024 on Hotels
Comment from Hotel Management
3 May 2024 by Maria Fe Mejía, Hotel Management
Estimado David:Gracias por elegir Westin Lima.Nos encanta saber que disfrutaste de la experiencia.Compartiremos tus comentarios con el equipo Westin.Atentamente, María Fe MejíaRooms Division ManagerThe Westin Lima Hotel & Convention Center
5 out of 5
by A verified traveler

Posted 2 Apr 2024
Great quiet location somewhat walkable staff was great and helpful with all needs and accommodations
Comment from Hotel Management
2 Apr 2024 by Maria Fe Mejía, Hotel Management
Dear Jason:Thank you for taking the time to share your comments with us.We are glad to know that you enjoyed your experience at Westin Lima.We hope you visit us again.Kind regards.María Fe MejíaRooms Division Manager The Westin Lima Hotel & Convention Center