Ratings based on 450 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Carlsbad
Posted 14 Dec 2024
by A verified traveler
Posted 11 Dec 2024
by A verified traveler
Posted 6 Dec 2024
THE POOL AND JACUZZI ARE CLICKBAIT!! They were closed the whole time we were there and they did not post it in their website even though they argued with us about it being there when we had already checked. The food buffet is quite small compared to other hotels of the same type. The room sheets had stains when we first arrived. The neighborhood is not walkable, nothing fun around, you have to take a cab to go anywhere fun. The evening staff were stuck up, the overnight staff however were very friendly and welcoming. IF YOU’RE BOOKING THIS JUST FOR THE POOL AND JACUZZI DO NOT RISK IT!!! They told my cousin when she called that it would be open and then it was NOT!!!
by A verified traveler from New Milford
Posted 4 Dec 2024
by A verified traveler
Posted 4 Dec 2024
I love it
by A verified traveler
Posted 2 Dec 2024
Located in a safe and quiet area, staffs are very helpful, room is nice and clean, decoration and furnitures are new
by A verified traveler
Posted 26 Nov 2024
Very clean.
by A verified traveler
Posted 25 Nov 2024
GREAT PLACE, GREAT STAFF
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 10 Nov 2024
Loved the size of my room (king room), plenty of space. Lovely contemporary furnishing. Loved the bathroom, loads of space for toiletries and really good water pressure in the shower.
Breakfast was quite average. Limited hot options but adequate enough.
