Ratings based on 450 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2025
The entire staff went out of their way to provide excellent service. No complaints whatsoever, and the continental breakfast was a welcomed addition.
Comment from Hotel Management
14 Jan 2025 by Katia Vergara, Hotel Management
Thank you so much for your generous comment! We are very happy to know that the entire team was able to make your stay so pleasant. We work very hard to offer the best service possible, and it is a real pleasure to know that we succeeded. We are also happy that you enjoyed the buffet breakfast, it is one of our included services and we want our guests to enjoy it.We hope to have the opportunity to welcome you again.Kind regards,Katia VergaraHotel Manager
by A verified traveler
Posted 5 Jan 2025
Comment from Hotel Management
6 Jan 2025 by Katia Vergara, Hotel Manager, Hotel Management
Estimada Bianca, muchas gracias por su comentario, nos da mucho gusto que haya pasado unos lindos momentos en nuestro hotel disfrutando Miraflores y sus alrededores.Esperamos de volver a verla muy pronto. Saludos,
by A verified traveler
Posted 31 Dec 2024
The room was unexpectedly great with a sitting area and a balcony with table and chairs. The breakfast is a bit sorry but Rutina Cafe on the same block made
up for it. Don’t think twice about booking here, it’s a nice place, the staff are kind it’s on a quiet street in a good part of town.
Comment from Hotel Management
1 Jan 2025 by Katia Vergara, Hotel Manager, Hotel Management
Dear Lucy, thank you very much for your kind comments, we surely appreciate it. We are very happy you enjoyed your stay at our hotel, took advantage of the beautiful area with lots of dining options and great views for taking photos. We hope to see you again soon! Best regards,
by A verified traveler
Posted 23 Dec 2024
Nice hotel in the Miraflores neighborhood. Very walkable area with restaurants nearby, and not far from the boardwalk with beautiful views of the sea. The room was good and the staff were available and helpful. Just a couple of small complaints: only one towel was provided, and the shower tended to oscillate between hot and cold.
Comment from Hotel Management
25 Dec 2024 by Katia Vergara, Hotel Manager, Hotel Management
Hello Tim, we appreciate the time to write the review and the nice comments about your stay. Our personnel works hard to provide the best service and make our guests as comfortable as possible. We take note of the down parts and look to improove as we go. Thank you very much and hope to see you soon again! Best regards,
by A verified traveler
Posted 19 Dec 2024
This was a great value for the money. We really appreciated the large size of the rooms. Additionally, it was walking distance to absolutely everything you could want: dining, nightlife, sea etc... However, it was tucked away in a quieter street so you could actually sleep and relax.
Comment from Hotel Management
25 Dec 2024 by Katia Vergara, Hotel Manager, Hotel Management
Hello Marlena, thank you very much for your kind comments, we are happy you enjoyed your stay and hope to see you again soon!Best regards,
by A verified traveler
Posted 29 Nov 2024
The hotel was about 8 minutes walk to Kennedy Park. There are more pharmacies, restaurants, convenience stores in that area.
Check in and checkout were an easy process thanks to Juan Jose. He was very friendly helpful and efficient. He speaks English & Spanish. The guy who works at night gave me a little friction regarding having a guest visit, but in the morning Juan Jose took care of assuring me that it was ok and I had no extra charges or problems.
The room was nice there was a refrigerator. The bathroom has shampoo and shower gel, two bottles of water and good water pressure. No hair conditioner or lotion.
The bed was comfortable and it was a quiet area. The AC worked well and the blackout curtains kept it dark.
Breakfast was scrambled eggs, fresh fruit some Peruvian plates such as lomo saltado. A fresh squeezed orange juice machine but no ice so it was warm. I would hope to see pancakes or waffles in the future, or some sausage or bacon to compliment the eggs.
There is a bar on the 9th floor where breakfast is also served. 2 pisco sours for 25 soles is not a bad deal (appx $6.55 usd) there are only 3 menu items, but it might take 30 to 40 minutes.
Overall I liked the hotel, but I might try a different one with in the future with so many options in the area.
Comment from Hotel Management
25 Dec 2024 by Katia Vergara, Hotel Manager, Hotel Management
Hello Robert, we appreciate you taking the time to give us your feedback on your recent stay. We take note of every detail you mentioned and try to improove each aspect of the experience we offer. We hope to see you again sometime soon!Best regards,
by A verified traveler
Posted 28 Nov 2024
The front desk staff was always very welcoming and helpful.
Comment from Hotel Management
25 Dec 2024 by Katia Vergara, Hotel Manager, Hotel Management
Hello Traci, we thank you very much for your feedback, we hope you enjoyed your stay and had a great time in Miraflores, took advantage of the top restaurants and beautiful scenery of the Pacific shore.We hope to see you again sometime soon!Best regards,
by A verified traveler
Posted 25 Nov 2024
The staff was totally amazing - speaking excellent English, friendly, helpful, always smiling, always ready to answer questions and assist.
The property is in great shape, our room was large and squeaky clean. the breakfast was delicious.
The location is convenient and safe.
If we're ever back in Lima, we'll be delighted to stay there again.
Comment from Hotel Management
26 Nov 2024 by Katia Vergara, Hotel Management
Dear Dennis:Thank you very much for such a wonderful review! We are happy to know that you enjoyed your stay with us and that our team was able to make your experience even more memorable. We are proud to know that you also liked the cleanliness, breakfast and location.It will be a pleasure to welcome you again in Lima. We hope your next visit is soon and we can offer you another equally excellent stay!Sincerely,Katia VergaraHotel Manager
by A verified traveler
Posted 19 Nov 2024
The entire staff is amazing! Very helpful, polite and made plenty recommendations of surrounding places . It’s a safe walkable location to many shops and restaurants . A 5 min walk away from the Miraflores Hop on hop off bus.
Comment from Hotel Management
26 Nov 2024 by Katia Vergara, Hotel Management
Dear Awet:Thank you very much for sharing your experience with us! We are glad to hear that our staff was helpful and that you enjoyed the recommendations they offered. We are also pleased that you found our location convenient and safe, close to so many shops, restaurants and attractions.It will be a pleasure to welcome you again on your next visit to Lima. We hope to have the opportunity to provide you with another equally positive experience!Sincerely,Katia VergaraHotel Manager
by A verified traveler
Posted 15 Nov 2024
Excelente servicio.
Comment from Hotel Management
26 Nov 2024 by Katia Vergara, Hotel Management
Estimada Lisa:¡Muchas gracias por sus amables palabras! Nos alegra saber que estuvo satisfecha con nuestro servicio. Trabajamos para ofrecer la mejor experiencia a nuestros huéspedes, y su feedback es muy valioso para nosotros.Esperamos tener el placer de recibirla nuevamente en el futuro.Atentamente,Katia VergaraGerente de Hotel
