Ratings based on 24 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Aug 2024 on Hotels
Not so good…
by A verified traveler
Posted 11 Jan 2024 on Hotels
by A verified traveler
Posted 22 Dec 2023
Friendly staff was the best feature. Disappointing features was the advertised pool had been closed for over twelve months. Maintenance on the property was substandard for the price point.
by A verified traveler
Posted 6 Aug 2023 on Hotels
Comment from Hotel Management
14 Sep 2023 by Chancy Chiopsanjati, Hotel Management
Thanks for your feedback and we appreciate greatly
by A verified traveler
Posted 18 Feb 2023
by A verified traveler
Simama hotel
Posted 5 Sep 2022 on HotelsA nice hotel in the heart of Lilongwe. Stay was helpful and friendly. Hallway needed cleaning. Rooms were clean and bed comfortable.
Comment from Hotel Management
6 Sep 2022 by Chancy Chiopsanjati, Hotel Management
Thanks for your compliment. We look forward to having you here again. Stay blessed.
by A verified traveler
Posted 10 Aug 2022 on Hotels
Fantastic
Comment from Hotel Management
11 Aug 2022 by Chancy Chiopsanjati, Hotel Management
Thank you very much for your compliment and we are looking forward to having you again in future.
by A verified traveler
Posted 2 Jul 2022
Our room had not been cleaned very well. Items from previous guest in bathroom. Hairdryer was not working. I have stayed here in previous years. The staff has changed. Not as friendly as they used to be.
Comment from Hotel Management
5 Jul 2022 by Chancy Chiopsanjati, Hotel Management
Good morning Richard. Thanks for your compliments on the services received. However, I would like to apologize on behalf of Simama Hotel. It has been noted that there was a communication breakdown between the Receptionist and the Housekeeper. The room was indeed not ready for occupation and the reception was notified. It was the reception which did not make proper handover. Once again, please accept our apologies once more.
by A verified traveler
Totally disappointed
Posted 19 May 2022 on HotelsThe rooms are so small and tight. There is too much furniture in deluxe rooms. No space to put suitcase to open it. The walls are in desperate need for an update. The hotel needs an overhaul update. I couldn’t stay there I left and went to another hotel. If you are looking for a mediocre standard that’s the place for you.
Comment from Hotel Management
20 Jun 2022 by Chancy Chiopsanjati, Hotel Management
Good morning. We have positively taken your concerns regarding our facility. We will make sure that we have made improvements on areas of your concerns. We appreciate.
by A verified traveler
Posted 16 Mar 2022 on Hotels
Not too bad
Comment from Hotel Management
23 Mar 2022 by Gezala, Hotel Management
Thanks
