Ratings based on 14 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Hotel was clean and in good condition, and staff were very friendly. Hotel is located a considerable distance from main commercial areas so taking a taxi to go anywhere is effectively necessary.
Comment from Hotel Management
4 Nov 2024 by Beatie , Hotel Management
Hello Sam. Thank you so much for your review. We enjoyed hosting you. We appreciate your feedback! This is always useful.Whilst we are 10 minutes away from the city centre and 15 minutes away fromold town, most of our customers enjoy the quiet after a day of exploring. Once again, thank you for the opportunity to host you. Kind regards,Beatie
by A verified traveler
Posted 17 Jun 2024
It was located in a very nice area, but without close by stores. The hotel suited our needs very well-we stayed 2 separate nights & brought a friend. Vey nice breakfast!
by A verified traveler
Posted 2 May 2024
Very nice great staff. Extra good breakfast
Comment from Hotel Management
2 May 2024 by Beatie , Hotel Management
Dear Ms Bell,Thank you so much for the wonderful review! We're thrilled to hear that you enjoyed your stay at Sheila's. It was a pleasure having you as our guest, and we look forward to welcoming you back again soon!"
by A verified traveler
Posted 28 Apr 2024
Nice location. Fast wifi. No restaurant and limited menu.
Comment from Hotel Management
29 Apr 2024 by Beatie, Hotel Management
Dear David. Thank you for leaving a review, we appreciate you taking your time to do so. Hearing from our customers helps us to improve. We apologize for the limited menu. Due to the size of the lodge, we make food on order. We try to avoid food waste. We will sincerely look into offering a bigger variety of food.
by A verified traveler from New York
Posted 16 Dec 2023
Comment from Hotel Management
24 Dec 2023 by Beatie , Hotel Management
Thank you so much Joyce for choosing to stay with us. We sure appreciate that you chose Sheila's. We hope to have the opportunity to host you again in future. Kind regards
by A verified traveler
Posted 18 Nov 2023
Excellent room, delightful and quiet location, breakfast was adequate but limited and service always available.
Comment from Hotel Management
7 Dec 2023 by Beatie, Hotel Management
Dear Simon, thank you for your feedback. It is always helpful as it helps us to improve our services. Feedback is a gift. We will do our best to add more to the breakfast so it is substantial.
by A verified traveler
Posted 5 Jul 2023
Comment from Hotel Management
2 Aug 2023 by Beatie, Hotel Management
Dear William, we feel honored that you chose to stay at Sheila's Lodge. We look forward to the honor of being able to host you again. Kind regards
by A verified traveler
Posted 30 Jun 2023
Such a warm welcome and real concern when we got a bit lost trying to find it.
Staff friendliness continued
Room was clean and well equipped and there's a nice garden area if you have time
Restaurant service was quite slow, but good beautifully cooked, so worth the wait
Comment from Hotel Management
3 Jul 2023 by Beatie , Hotel Management
Dear Karen,It was such a pleasure to host you. Indeed the dinner took long and we apologize again. We appreciate your patience with us and will try to see what the kitchen can do to better speed up service. We hope to host you again should you ever return to Malawi.
by A verified traveler
Posted 29 Apr 2023 on Orbitz
Well equipped rooms. Internet was a bit weak. Staff is friendly and helpful
Comment from Hotel Management
29 May 2023 by Beatie, Hotel Management
Dear Kurt, thank you for choosing to stay with us. We really enjoyed hosting you. We have now have a better wifi service provider.
by A verified traveler
Really pleasant Stay.
Posted 13 Nov 2019 on HotelsThis lodge is in the are close to diplomatic missions in a lovely section of Lilongwe. The facility is clean and the people try hard to meet all your needs. We had several electrical blackouts but that was no fault of the facility. They do have an electric generator that kicks in after a short while. Lovely surroundings, nice garden and good breakfast. I recommend it.
Comment from Hotel Management
20 Nov 2019 by Beatie, Hotel Management
It was such a pleasure to host you both and guests like you are the reason why we keep trying harder. Thank you for choosing to stay with us. Thank you for the review.
