Ratings based on 69 Verified Reviews
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Seattle
Posted 27 Dec 2024
Rosa hotel is ideally located in front of Lille Flandres and 500m from Lille Europe as well as Vieux Lille and most attractions. Hotel is clean, ideal for a visit if you don’t drive and come by train as we did
Comment from Hotel Management
30 Dec 2024 by The frontdesk - Inès, Hotel Management
Dear Matthieu, Thank you so much for your kind feedback! We’re delighted to hear that you enjoyed our central location and the cleanliness of our hotel. Your satisfaction is our top priority, and we’re glad we could contribute to making your stay pleasant.We look forward to welcoming you back on your next visit to Lille. Best regards,
by A verified traveler
Posted 26 Dec 2024
小さなホテルですが、とても居心地が良かったです。部屋もゆとりがあり素敵なデザインでした。
部屋にケトルやマグカップはありませんが、ラウンジが24時間使え、
コーヒーマシーンや紅茶、電子レンジもあるので滞在中に困ることはありませんでした。
空調も部屋でコントロールできたので良かったです。
大きなホテルとは違うスタイルですが、
スタッフの方もみなさんフレンドリーでとてもいい滞在でした。また利用したいです。
Comment from Hotel Management
26 Dec 2024 by The frontdesk - Inès, Hotel Management
Dear Anna, Thank you so much for your kind review! We’re delighted to hear that you found our small hotel cozy and enjoyed the spacious and thoughtfully designed room. While we don’t provide kettles or mugs in the rooms, we’re glad you made use of our 24-hour lounge with the coffee machine, tea, and microwave, which we hope added to your convenience during your stay. It’s also wonderful to know that the in-room climate control met your expectations. Our team always strives to provide a warm and friendly atmosphere, and your positive feedback means a lot to us. We look forward to welcoming you again in the future!Best regards !
by A verified traveler
Posted 2 Nov 2024
Perfectly situated for the railway station and centre of Lille. Very friendly staff
Comment from Hotel Management
2 Nov 2024 by The frontdesk - Inès, Hotel Management
Dear Colin,Thank you for your kind words! We're delighted to hear you enjoyed our location.Your feedback means a lot to us. We look forward to welcoming you back soon!Kind regards
by A verified traveler
Posted 1 Nov 2024
Really modern decor and room.
Great central location although parking was fairly difficult and expensive (to be expected for city centre multi storey).
While the hotel is perfectly located for all the attractions, it's central location opposite the station meant it was very noisy all through the night which disrupted our sleep.
The room was very hot but the air con wasn't working nor was their staff on site for us to ask for help or a fan.
Breakfast was a great surprise with lots of options and all freshly topped up over the course of the morning.
Overall great little hotel in a bustling spot but be prepared for the downsides that come with that.
Comment from Hotel Management
1 Nov 2024 by Front Desk - Lisa , Hotel Management
Bonjour Katey, Thank you for taking the time to share your detailed feedback! We're delighted to hear you enjoyed our modern décor, central location, and the variety at breakfast. We’re sorry that noise and temperature issues affected your stay and that assistance wasn't readily available. We understand how important a restful night is and are actively working to address these concerns. Your feedback is invaluable, and we’ll use it to enhance our guest experience.Our front desk staff is available to help you throughout the day from 7am to 9pm. We’d love the opportunity to welcome you back and make your next stay even better. Warm regards,
by A verified traveler
Posted 1 Nov 2024
What a great property! Conveniently located at a great price. Clear check in process. Very friendly staff. Clean, very quiet and comfortable rooms. Great breakfast.
Comment from Hotel Management
1 Nov 2024 by Front Desk - Lisa , Hotel Management
Bonjour Paresh,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our convenient location, seamless check-in process, and found value in our offerings. It’s fantastic to know that our team, cleanliness, and breakfast left a positive impression. We hope to have the pleasure of welcoming you back for another comfortable and enjoyable stay soon!Warm regards,
by A verified traveler
Posted 13 Oct 2024
Brilliant little hotel for two day stay in lille, close to city centre.
The no room key and using digital key card on your phone takes some getting used to. Make sure you have signal or 4G as if you arrive late in the evening like we did.. you can't enter the property. Lucky other guest came back and let us in, then managed to hotspot till on the wifi for access to room ect.. No reception staff past 10pm..
Only negative is there is no coffee or tea making facilities.. in the room which seems odd..
Room great size, great shower.
Comment from Hotel Management
19 Oct 2024 by The frontdesk - Inès, Hotel Management
Dear Jordon, Thank you so much for your feedback and for choosing our hotel for your stay in Lille! We’re delighted to hear that you enjoyed the central location, the room size, and the shower. Regarding the tea and coffee, we do have a lounge on the first floor where you can help yourself to complimentary tea and coffee at any time. To clarify, the digital key is sent 48 hours before arrival, ensuring you can access the hotel at any time, regardless of the hour. While our reception closes at 9 PM, we remain reachable by phone 24/7 for any assistance you may need. We hope this information will make your next stay even smoother. Looking forward to welcoming you back soon!
by A verified traveler
Posted 13 Oct 2024
Fabulous weekend stay, great location and beautiful hotel and room
Comment from Hotel Management
19 Oct 2024 by The frontdesk - Inès, Hotel Management
Dear Ellie, "Thank you so much for your wonderful feedback! We're thrilled to hear that you had a fabulous weekend stay and enjoyed both our location and the beauty of the hotel and room. We look forward to welcoming you back for another great experience soonBest regards,
by A verified traveler
Posted 5 Oct 2024
Excellent location, very good breakfast. Very clean, modern rooms. Superior room was just very small for two people.
Comment from Hotel Management
19 Oct 2024 by La Réception - Inès, Hotel Management
Bonjour Anna, Merci pour votre retour ! Nous sommes ravis que vous ayez apprécié notre excellent emplacement et notre petit-déjeuner, ainsi que la propreté et la modernité de nos chambres. Pour plus d’espace lors de votre séjour, nous proposons des chambres Privilège et Prestige qui pourraient mieux convenir à vos besoins. Nous espérons vous accueillir à nouveau bientôt pour une expérience encore plus confortable !Bien cordialement
by A verified traveler
Brill.
Posted 3 Oct 2024 on HotelsA really lovely stay. Friendly staff, comfy bed, excellent breakfast. Would highly recommend.
Comment from Hotel Management
3 Oct 2024 by The frontdesk - Inès, Hotel Management
Dear John, Thank you so much for your kind words! We're delighted to hear that you had a lovely stay and enjoyed the comfort of the bed, the breakfast, and the friendly service. It was a pleasure having you, and we hope to welcome you back soon.Kind regards
by A verified traveler
Real hidden gem
Posted 2 Oct 2024 on HotelsOur room was very small which might be a negative for some people but as long as you don't feel the need for acres of wasted space then you'll love everything else about this place. Excellent location, value, quality of amenities and service. If there was one everywhere I wanted to go I'd always stay here.
Comment from Hotel Management
2 Oct 2024 by The frontdesk - Inès, Hotel Management
Dear Matthew, Thank you for your feedback! We're glad to hear that you enjoyed your stay overall, especially our location, value, and service. While our rooms may be on the cozier side, we do offer larger rooms for those who prefer a bit more space and comfort. We aim to maximize comfort and provide a great experience in every other aspect. We truly appreciate your understanding and are thrilled to know you'd choose us again. We hope to welcome you back on your future travels!Kind regards
