Ratings based on 620 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Aug 2024
Comment from Hotel Management
17 Sep 2024 by Marie Ange S., Hotel Management
Merci beaucoup
by A verified traveler
Posted 30 Aug 2024
They make to wait with my family for almost 1h20min as Expedia did not transfer my booking to them that’s frustrating
Comment from Hotel Management
17 Sep 2024 by Marie Ange S, Hotel Management
Thanks so much,
by A verified traveler
Posted 3 Aug 2024
Staffs are very friendly and helpful. Nice breakfast and comfortable room
Comment from Hotel Management
5 Aug 2024 by Marie-Ange S., Hotel Management
Thanks a lot !
by A verified traveler
Posted 23 Jul 2024
L'équipe de cet hôtel est formidable ! Nous y séjournons souvent.
Comment from Hotel Management
25 Jul 2024 by Marie-Ange S., Hotel Management
Merci beaucoup !! je partage votre commentaire avec notre équipe belle journée,
by A verified traveler
Posted 23 Jul 2024
L'équipe de cet hôtel est formidable ! Nous y séjournons souvent.
Comment from Hotel Management
25 Jul 2024 by Marie-Ange S., Hotel Management
Merci beaucoup !
by A verified traveler
Posted 19 Jul 2024
Comment from Hotel Management
22 Jul 2024 by Marie-Ange S., Hotel Management
Merci !belle journée,
by A verified traveler
Posted 12 Jul 2024
After moving from other hotels in Lille, we liked this one the best. The A/C was a little weak and the location was a walk from the main square, but I would recommend a stay here. The staff was very courteous.
Comment from Hotel Management
18 Jul 2024 by Marie-Ange S., Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler from Country SLOVAKIA-EUROPE
Posted 8 Jul 2024
Comment from Hotel Management
11 Jul 2024 by Marie-Ange S., Hotel Management
Merci !! belle journée,
by A verified traveler
Posted 3 May 2024 on Hotels
Hotel staff extremely friendly and they were supportive of all our needs (including a surprise to a family couple with a welcome drink). Well located and friendly team. Thank you all for your hospitality!
Comment from Hotel Management
23 May 2024 by Marie-Ange S., Hotel Management
We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A verified traveler
Girls weekend away
Posted 30 Apr 2024 on HotelsThe hotel was really nice, good breakfast, nice comfortable bar area. The rooms are average size, but have a really lovely bathroom. Very comfortable beds, I would definitely stay here again.
Comment from Hotel Management
23 May 2024 by Marie-Ange S., Hotel Management
We very much appreciate your comments regarding your stay at the Novotel Lille Centre Grand-Place. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
