Ratings based on 494 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Jul 2024
Comment from Hotel Management
27 Sep 2024 by Edouard D, Hotel Management
Bonjour,Je voudrais vous remercier pour cette note de 4/5 concernant votre séjour.Dans l'attente de vous accueillir à nouveau prochainement.Bonne journée
by A verified traveler
Posted 31 Jul 2024
No a/c in the middle of the summer. No fan. Windows open, but no screen, so the bugs come in and it’s very unsafe for children. The sink was clogged up in our first room, so they moved us to a room with a clogged toilet. Staff was ok, but I’d never stay again. Terrible experience.
Comment from Hotel Management
27 Sep 2024 by Edouard D, Hotel Management
Bonjour,Nous avons pris note de vos commentaires et nous vous remercions d'avoir pris le temps de nous écrire.Je vais faire suivre vos commentaires.Cordiales salutations.
by A verified traveler
Simple friendly hotel
Posted 13 Apr 2024 on HotelsVery friendly but basic hotel. Rooms are nice and clean but small. Nice bar serving drinks and snacks. Only real downside was the smell of cigarettes in the corridor.
Comment from Hotel Management
30 Apr 2024 by Edouard D, Hotel Management
BonjourJe voudrais vous remercier pour votre message et votre note suite à votre séjour dans notre hôtel.J'espère vous accueillir de nouveau.Bonne journée.
by A verified traveler
Posted 31 Oct 2023
This was a clean pleasant but basic accommodation staff were very friendly and helpful.
Comment from Hotel Management
16 Nov 2023 by Edouard D, Hotel Management
BonjourNous vous remercions de partager votre vision de notre hotelJe ne manquerai pas de le partager avec les équipes.Bonne journée
by A verified traveler
Posted 13 Oct 2023
Comment from Hotel Management
31 Oct 2023 by Edouard D, Hotel Management
Bonjour,Nous avons pris en compte votre note de 3/5Bonne journée
by A verified traveler
Posted 9 Oct 2023
The hotel is just outside of the main city centre, however for a budget hotel it was very good. Good uber service available. The staff were very helpful. The rooms were a bit small for 3 grown ups to share, but all in all a very nice budget hotel.
Comment from Hotel Management
12 Oct 2023 by Edouard D, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 2 Oct 2023
Room was tiny. Walls easily transmitted sound from other rooms and corridors. Late at night cars were drag racing and doing donuts in car park next door at windmill museum making it impossible to sleep. Breakfast was ok but only one waitress who couldn’t cope with serving and clearing so dirty plates and cups everywhere. Plus points were the reception staff friendly and location close to museum of modern art. Plenty of free parking.
Comment from Hotel Management
12 Oct 2023 by Edouard D, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
by A verified traveler
Posted 25 Sep 2023
Comment from Hotel Management
31 Oct 2023 by Edouard D, Hotel Management
BonjourSuper et merci pour cette note de 5/5Bonne journée
by A verified traveler
Posted 24 Sep 2023
Bit off the beaten track!
Comment from Hotel Management
31 Oct 2023 by Edouard D, Hotel Management
BonjourSuper et merci pour cette note de 4/5Bonne journée
by A verified traveler
So far so good
Posted 27 Aug 2023 on HotelsSo far no complaint on the price. with noise and w/o air con in the room. others is fine
Comment from Hotel Management
31 Aug 2023 by Edouard D, Hotel Management
Bonjour,Nous vous remercions de partager votre vision de notre hôtel et de nous noter 8/10.Avec ce réchauffement climatique nous réfléchissons à installer la climatisation dans les chambres.A bientôt
