Ratings based on 196 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Oct 2024
It is right off the major hiway through Lille, but the room was pretty quiet even though our room was facing it.
Comment from Hotel Management
26 Oct 2024 by Julien - Adjoint de Direction, Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 2 Sep 2024
Very nice
Comment from Hotel Management
26 Oct 2024 by Julien - Adjoint de Direction, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. Next time, do not hesitate to explain your mark. We hope to welcome you back to our hotel very soon!Sincerely,
by A verified traveler
Posted 19 Aug 2024 on Hotels
by A verified traveler
Posted 11 Aug 2024
The breakfast service is excellent as well as having a limited amount of drinks available as part of your stay. There is also a comfortable area to hang out if you have some wait time before you leave.
by A verified traveler from Purcellville
Posted 5 Aug 2024
by A verified traveler
Posted 1 Aug 2024 on Hotels
by A verified traveler
Posted 30 Jul 2024 on Hotels
by A verified traveler
Posted 15 Jul 2024
We loved it. Great location with a convenient supermarket a couple minutes walk away! It was everything we needed for our stay. Staff was lovely.
by A verified traveler
Posted 19 Apr 2024
Stayed for 2 nights ok for somewhere to let your head had no room service until morning of booking out where cleaner attempted to enter the room 3 times well before check out time
Comment from Hotel Management
12 May 2024 by L'équipe B&B Lille Centre Grand Palais, Hotel Management
Hello Neil,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced regarding the room service and the attempted room entry. To ensure your privacy and prevent such incidents, we provide a "Do Not Disturb" sign in all our rooms. We will also reinforce our training with our staff to respect our guests' privacy and schedules.Your comfort and satisfaction are important to us, and we hope to have the opportunity to welcome you back for a more enjoyable stay.Best regards,
by A verified traveler from kousba
Posted 15 Apr 2024
Not for travel vacations
Comment from Hotel Management
12 May 2024 by L'équipe B&B Lille Centre Grand Palais, Hotel Management
Hello Marios,Thank you for taking the time to share your experience with us. We're sorry to hear that our hotel didn't fully meet your expectations for your vacation. Your feedback is important to us, and we will take your comments into consideration to improve our services. If you have any specific suggestions on how we could make your stay more enjoyable in the future, please feel free to let us know. We hope to have another opportunity to welcome you and provide a more satisfying experience.Best regards,
