Ratings based on 54 Verified Reviews
3.3 Room cleanliness
3.3 Service & staff
3.6 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jan 2022
Property was definitely in a good location for access to the Christmas market
by A verified traveler
A second home at the heart of Liège (Belgium)
Posted 5 Dec 2019 on HotelsGreat location of the Perron flats at the heart of the historic centre of Liège; flat is good for 2 pax but actually a bit too small; quiet place; view at the backyard.
by A verified traveler
Ideal Central Location
Posted 7 Oct 2019 on HotelsIdeal central location for the most interesting part of Liège. Complex digital key access codes, quite long two different ones for main door and flat door - little chance of committing them to memory during a short stay! The apartment with terrace is comfortable enough, though compact, we would stay again because it’s location is ideal!
by A verified traveler
Just a little effort to make it perfect
Posted 27 Dec 2018 on HotelsGreat location, very comfortable beds, kitchen ok.
It could be the perfect place for a great party, is not ok for a stay longer than one night
To be improved:
Storage, there is only a little clothes hanger and nothing else, very disappointing
Kitchen, no towels
The walls need to be painted.
With a little investment it could become one of my favourite
Comment from Hotel Management
2 Jan 2019 by Smartflats team, Hotel Management
Hi Lucia,
Thanks a lot for your feedback and specially for your suggestions.
We are always open to feedbacks like yours that help us to identify what needs to be improved.
We will look into it with our technical team and make the necessary improvements.
We thank you for your understanding and we hope to have the pleasure of having you again with us in a near future in one of our Smartflats in Liège, Brussels, Waterloo, Louvain and Antwerp.
Have a great day and a Happy New Year!
by A verified traveler
Posted 19 Sep 2018
This is not a 4 star accommodation. The apartment was not very clean and the bathroom sink would not drain and smelled terrible.
Comment from Hotel Management
25 Sep 2018 by Sabrina, Hotel Management
Good morning Elky! Thank you for your remarks. I am sorry to see that you did not have a fully satisfying stay with us. I hope we can welcome you back soon at Smartflats to provide you with a better experience. Have a nice day! The Smartflats Team.
Recommended
for Everyoneby A verified traveler
Posted 12 Dec 2016
It is ok this hotel. Only the cauch was not really nice
by A verified traveler
Perfect city centre apartment
Posted 18 May 2016 on HotelsThis serviced apartment is very nice. Great roof terrace and a elevator to the room.
Perfectly located in city centre
by A verified traveler
Christmas market visit
Posted 17 Dec 2015 on HotelsOther than no parking this is right smack in the middle of DT, a couple of attractions are within walking distance. There is some much going on you may not even go far. The room is private, modern and seemed very clean. There is parking within five minutes of walking. Not a bad walk when there's lots to see. Our room overlooked the Christmas market. The staff is there to help with concerns. we used email as our main communication and it worked out great.
by A verified traveler
Posted 13 May 2024
Heruntergekommene und verdreckte Unterkunft. Angekündigte Leistungen (Bettwäsche, Handtücher, Toilettenpapier) wurden nicht erbracht. TV, WLAN, Kaffeemaschine und selbst Basics wie ein Rauchmelder waren nicht vorhanden. Auf Nachfrage wurde man vertröstet und bis zur Abreise keinerlei Abhilfe geschaffen. Wiederliche Unterkunft, die umgehend aus der Buchung bei Expedia entfernt werden MUSS! Eine Erstattungsforderung geht in Kürze an Sie raus!
by A verified traveler
Posted 20 Oct 2023
Es gab Mängel, so dass der Fernseher nicht funktionierte und das Wasser in der Toilette nicht herauskam und die Bettdecken mit Urinflecken verschmutzt waren und diese Decken jedoch nicht abgedeckt waren Reste waren in Ordnung.
Vielen Dank
