Ratings based on 479 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
From the staff to the hotel and bedrooms everything was excellent. Love the incentive that if you dont need your bedroom cleaned they offer you a snack or drink. Nice touches in the bedroom like tea/coffee maker, free water, safe, fridge and bathroom toiletries. All in all it was fabulous and highly recommend
by A verified traveler
Posted 19 Aug 2024 on Hotels
Comment from Hotel Management
27 Aug 2024 by Victor Heilgermann, Hotel Management
Dear Bilal thank you very much for your review.We are glad that you enjoyed your stay with us.WE are looking forward to welcome you again with us anytime soon.Best regardsVictor HeilgermannAssistant Front Office Manager
by A verified traveler
Nice hotel with all you need
Posted 19 Aug 2024 on HotelsA very nice room with everything you need, fridge, safe, AC
Comment from Hotel Management
27 Aug 2024 by Victor Heilgermann, Hotel Management
Dear Lars,thank you very much that you took the time to give us feedback.We are glad to hear that you enjoyed your stay with us.We are looking forward to welcome you again anytime soon.best regardsVictor HeilgermannAssistant Front Office Manager
by A verified traveler
Posted 13 Aug 2024
Great hotel with very friendly and accommodating staff. The neighborhood is lovely and very close to public transit. I would recommend this hotel to anyone travelling around Berlin.
Comment from Hotel Management
18 Aug 2024 by Athanasia Kammenou - Front Office Manager, Hotel Management
Dear Courtney, we would like to thank you for taking the time to rate your recent stay at NH Berlin City Ost. We appreciate your feedback and are delighted to learn that we met your expectations. Thank you for your kind praise of our team members and our location.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,
by A verified traveler
Posted 17 Jun 2024 on Hotels
Comment from Hotel Management
29 Jun 2024 by Athanasia Kammenou - Front Office Manager, Hotel Management
Dear Expedia Member, we would like to thank you for taking the time to rate your recent stay at NH Berlin City Ost.It was a pleasure for us to have you as our guest and we hope to welcome you again soon.Best regards,
by A verified traveler
Posted 11 May 2024
Staff were lovely and accomidating, definitely not a four star hotel though. The property being in the east of berlin makes it not ideally located if youre hoping to do touristy activites( that is on myself for not checking the location) and the building itself might be more attractive with a pool or something. We had a comfortable stay but for the price paid i expected more.
Comment from Hotel Management
12 May 2024 by Victor Heilgermann, Hotel Management
Dear Dahlia, thank you very much that you took the time to give us feedback.We are glad that you enjoyed your stay with us.We are looking forward to welcome you again with us anytime soon. Best regadsVictor HeilgermannAssistant Front Office Manager
by A verified traveler
Posted 11 Apr 2024 on Hotels
Comment from Hotel Management
30 Apr 2024 by Athanasia Kammenou - Front Office Manager, Hotel Management
Dear Expedia Member, we would like to thank you for taking the time to rate your recent stay at NH Berlin City Ost.It was a pleasure for us to have you as our guest and we hope to welcome you again soon.Best regards,
by A verified traveler
Posted 1 Apr 2024 on Hotels
Comment from Hotel Management
30 Apr 2024 by Athanasia Kammenou, Hotel Management
Dear Expedia Member, we would like to thank you for taking the time to rate your recent stay at NH Berlin City Ost.It was a pleasure for us to have you as our guest and we hope to welcome you again soon.Best regards,
by A verified traveler
Posted 24 Mar 2024 on Hotels
Comment from Hotel Management
26 Mar 2024 by Victor Heilgermann, Hotel Management
Dear Renate, thank you very much that you took the time to give us feedback. We are glad to hear that you enjoyed your stay with us.We are looking forward to welcome you again with us anytime soon.Best regards
by A verified traveler
Posted 7 Mar 2024
Comment from Hotel Management
30 Mar 2024 by Athanasia Kammenou - Front Office Manager, Hotel Management
Dear Alma,we would like to thank you for taking the time to rate your recent stay at NH Berlin City Ost.It was a pleasure for us to have you as our guest and we hope to welcome you again soon.Best regards,
