Ratings based on 49 Verified Reviews
4.5 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler from Houston
Posted 21 Sep 2024
Hotel Hibiscus à Libreville, Gabon, est un bijou ! Niché près des bars et restaurants populaires dans les quartiers Louis et Bord de Mer, c'est super pratique pour les livraisons de nourriture et les taxis. Tout le monde sait où c'est ! La piscine est géniale, bien que les week-ends puissent devenir un peu animés avec les enfants qui éclaboussent.
L'hôtel pourrait vraiment utiliser plus d'ascenseurs (il n'y en a qu'un !) et une mise à jour des télévisions dans les chambres ; quelques rénovations cosmétiques ne feraient pas de mal non plus. Mais ce qui rend cet endroit spécial, c'est le personnel. Du concierge sympathique à l'équipe de nettoyage dévouée et aux voituriers, ils font vraiment tout pour rendre votre séjour agréable. Un clin d'œil au responsable de la comptabilité de nuit, aussi. ils ont été incroyablement utiles lors de mes visites. C’est cette ambiance chaleureuse et accueillante qui me fait revenir !
by A verified traveler from Houston
Posted 21 Sep 2024
Hôtel Hibiscus Louis in Libreville is a gem nestled around popular bars and restaurants, making it easy to explore the vibrant Louis, Bord de Mer, and 3 Quartiers areas. Its convenient location means food deliveries and transportation are a breeze, which takes the stress out of getting around.
While the pool is fantastic, weekends can get a bit crowded with kids. typical for city pools! The hotel could benefit from more elevators (they only have one) and some tech updates, especially the TVs in the rooms. A little cosmetic renovation wouldn't hurt either to freshen things up.
However, what truly stands out are the staff. From the concierge to the cleaning team and valet, everyone goes above and beyond to make your stay enjoyable. The night accounting manager (le commercial) has been especially helpful, and their dedication is a big reason I keep returning. Overall, it’s the warm and welcoming atmosphere created by the staff that makes Hôtel Hibiscus feel like home.
by A verified traveler
Posted 17 Aug 2024
Comment from Hotel Management
21 Sep 2024 by Hôtel Hibiscus Louis, Hotel Management
Bonjour Monsieur,Nous vous remercions pour ce retour et espérons vous accueillir à nouveau et très prochainement dans notre établissement.Cordialement,
by A verified traveler from Houston
Posted 1 Aug 2024
The internet is unreliable, slow and borderline useless. There are no microwaves on site unless you book one of the overpriced suites, which is not worth the money. Additionally, there are no washer/dryer facilities on site, so you may have difficulty getting your dirty clothes cleaned. Some of the staff members seem unhelpful when it comes to providing basic necessities. The location is excellent, and while some staff are fantastic, others could improve their performance and attitude.
Comment from Hotel Management
21 Sep 2024 by Hôtel Hibiscus Louis, Hotel Management
Good Morning Sir,We thank you for your feedback and we apologize for the inconveniences observed during your stay. Our Commercial Service is at your disposal to discuss on it at any moment you want.Waiting to hear from you,Regards,
by A verified traveler from Rancho Cucamonga
Posted 11 Jun 2024
My brief stay at Hibiscus was pleasant. The staff were friendly, the restaurant had delicious drinks and the room was well cooled and prepared on my late evening arrival. Free airport transportation is a major bonus and the photos don’t do the hotel justice. Even though this is not a large or brand name hotel such as Radisson, my experience here was much better than Radisson in LBV from a previous stay.
by A verified traveler
Posted 31 Mar 2024 on Hotels
by A verified traveler
Posted 25 Dec 2023
I found one of the staff to be extremely rude, I expressed my concern with the manager of the establishment who promised to call me bad but never did.
We left and promise not to comeback
by A verified traveler
Posted 22 Dec 2023 on Hotels
by A verified traveler
Excellent sur toute la ligne
Posted 30 Oct 2023 on HotelsPersonnel sympathique et serviable, grande chambre très propre, piscine propre et sécuritaire, buffet déjeuner excellent et pas cher, nous avons un très agréable à l’Hibiscus Louis.
by A verified traveler
Posted 14 May 2023 on Hotels
