Ratings based on 17 Verified Reviews
4.7 Room cleanliness
4.2 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Jul 2024
Not as stated on the website, limited restaurants, no fitness, no swimming pool, no ATM, no English speaking (or willingness to use translations). Information at Hotel is also incorrect, stating facilities not available
by A verified traveler from Flushing
Posted 17 Feb 2024
胡杨经理非常好,服务很好,安排的很妥当。
让行程更加顺畅舒服
by A verified traveler
Posted 19 Nov 2023
It’s uniqueness is the ambiance provided by the Staff and Facilities. Really feels like staying at a Palace.
by A verified traveler
Far away from city
Posted 14 Aug 2019 on HotelsThe hotel is so amazing. The place is clear and comfortable. Remarkably, it provide oxygen freely in each room. But, location is too remote, no shop and restaurant nearby.
by A verified traveler
Posted 12 Jul 2019 on Travelocity
Great hotel. Wonderful amenities. Not convenient to downtown Lhasa.
by A verified traveler
Posted 18 Sep 2018
Nice big hotel room. Over all is very nice place to stay if you don't have high altitude sickness. Breakfast has a lot of choice. However, stuff didn't help with luggage when we checked in. Feel very tired pulling luggage on carpet. Had high altitude sickness first two days, called front desk, they don't have any medicine on hand, not even oxygen. There aren't any clinic on site according to front desk. Not sure if the oxygen system in room works.
by A verified traveler
Extremely cold
Posted 20 Jan 2016Hotel indoor areas are extremely cold. Room not as cold but cold so a portable heater had to be used
Buffet food is average quality
Staff doesn't speak English
by A verified traveler
Service not up to a intercontinental hotel
Posted 11 Oct 2015 on HotelsThe hotel is brand new and recently opened, but many issues which should have been avoided by proper staff training
Service was inconsistent, difficult to find English speaking staff, no menu in the room to order food, previous guest hair in the shower...
by A verified traveler
Posted 26 Jul 2024 on Hotels
by A verified traveler
Posted 2 Jul 2022 on Hotels