Ratings based on 387 Verified Reviews

4.1 out of 5
85% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 8 Sep 2024
Professional staff, very helpful and prompt
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Aug 2024
1 out of 5
by A verified traveler

Posted 3 Aug 2024
Yellow sheets, bugs in the bed, ac started to smell like smoke and was about to catch fire. Terrible room conditione and no service to clean room.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Jul 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jul 2024
4 out of 5
by A verified traveler

Posted 8 Jul 2024
The staff was friendly and helpful. The room was clean and air conditioned. The pool was great.
3 out of 5
by A verified traveler

Humid in Lexington Park

Posted 7 Jul 2024 on Hotels
The hotel itself was fine; it was clean and nice. Our particular room however, wasn't the best room we've stayed in. The air conditioner was working but it wasn't really blowing cold air. Of course this would be on a late night when it was 100 all day. So it was very uncomfortable humid in our room. I would have asked for a change of room but it was almost midnight and I had a sleeping child with me. Also, the door to the room wasn't closing without me having to lift it and practically slam it. I guess the hinge was coming loose off the frame? So aside from being uncomfortable humid and warm, the bed itself was comfortable. The couch was comfortable. The tv worked fine, it had a fridge and we took advantage of the breakfast offered in the morning. We would stay again but we would check in earlier to avoid this happening again. That way if something like this did happen, I wouldn't be exhausted to ask for a room change.
4 out of 5
by A verified traveler

Posted 5 Jul 2024
Serviced its purpose. Staff were friendly upon check in and check out. Breakfast was included but I didn’t want it at the time. Cleanliness was 4/5 as there were some hairs in the tub. Pool was enjoyable outside.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jun 2024 on Hotels
5 out of 5
by A verified traveler

Posted 17 Mar 2024 on Hotels
Comment from Hotel Management
20 Mar 2024 by Ebony, Hotel Management
Thanks for choosing to staying with us. We appreciate your feedback.
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