Ratings based on 979 Verified Reviews
3.4 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Jan 2025
Convenient location
by A verified traveler
Posted 3 Jan 2025
Wonderful
by A verified traveler
Posted 26 Dec 2024
The furniture in the rooms were tore up and there was a stink bug in the room
by A verified traveler from Lexington
Posted 5 Dec 2024
Comment from Hotel Management
7 Dec 2024 by Sharma RediResponse Specialist, Hotel Management
Hello Tonya, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN LEXINGTON SOUTH and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
by A verified traveler
Posted 28 Nov 2024
Not a very nice place.
Comment from Hotel Management
2 Dec 2024 by Carla RediResponse Specialist, Hotel Management
Dear Cale,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Lexington South. I am sorry to hear that your hotel did not meet your expectations. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.In the future should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve. Sincerely,CarlaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 27 Nov 2024
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Nishaye RediResponse Specialist, Hotel Management
Dear Jamecia, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Lexington South and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests and we’re happy you were satisfied with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 11 Nov 2024
Clean
Comment from Hotel Management
13 Nov 2024 by Sanesha RediResponse Specialist, Hotel Management
Hello Ali,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Lexington South. It's great to see you enjoyed your stay, resulting in a 5/5 score. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,SaneshaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 10 Nov 2024
Location
Comment from Hotel Management
19 Nov 2024 by Jonathan RediResponse Specialist, Hotel Management
Dear John,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN LEXINGTON SOUTH. It was great to read that you were pleased with the location of our property. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,JonathanRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Jonathan RediResponse Specialist, Hotel Management
Hello Rachel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN LEXINGTON SOUTH and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,JonathanRed Roof Management RediResponse Specialist
