Ratings based on 822 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Madison
Posted 2 Dec 2024
good location at a fair price.
Comment from Hotel Management
4 Dec 2024 by Customer Care Team, Hotel Management
Dear Allan,Thank you so much for your perfect rating and feedback! We're delighted that you found our Holiday Inn Lexington - Hamburg to be well-located and good value for money. Our convenient location near Hamburg Pavilion combined with competitive rates is something we take pride in offering our guests.We look forward to welcoming you back on your next visit to Lexington!Warm regards,Guest Experience TeamHoliday Inn Lexington - Hamburg
by A verified traveler
Posted 1 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Customer Care Team, Hotel Management
Dear Guest,Thank you for the perfect rating! We're delighted that your stay at Holiday Inn Lexington - Hamburg met all your expectations.While you haven't shared specific details about your experience, your perfect rating tells us that we succeeded in providing you with the level of service and comfort we strive to deliver to all our guests. Our team takes great pride in ensuring every guest has an exceptional stay.We hope to welcome you back soon to create more wonderful memories during your next visit to Lexington!Warm regards,Guest Experience TeamHoliday Inn Lexington - Hamburg
by A verified traveler
Posted 30 Nov 2024
Nice clean room
Comment from Hotel Management
3 Dec 2024 by Customer Care Team, Hotel Management
Dear Jason,Thank you for the excellent rating and kind words about your stay at Holiday Inn Lexington - Hamburg! We're delighted you found your room clean and comfortable – this is exactly the experience we strive to provide for all our guests. Our housekeeping team takes great pride in maintaining our high standards of cleanliness.We look forward to welcoming you back on your next visit to Lexington!Warm regards,Guest Experience TeamHoliday Inn Lexington - Hamburg
by A verified traveler from Pikeville
Posted 26 Nov 2024
This property was pretty good 👍
Comment from Hotel Management
28 Nov 2024 by Customer Care Team, Hotel Management
Dear Katelyn,Thank you for sharing your great review and rating of your recent stay at Holiday Inn Lexington - Hamburg! We're delighted that your experience with us was enjoyable, and we appreciate you taking the time to let us know.Your positive feedback motivates our team to continue delivering the quality service our guests deserve. We're always working to make every stay even better than the last.We look forward to welcoming you back on your next trip from Pikeville to the Lexington area!Warm regards,Guest Experience TeamHoliday Inn Lexington - Hamburg
by A verified traveler
Posted 26 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Customer Care Team, Hotel Management
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
by A verified traveler
Posted 18 Nov 2024
great place to stay
Comment from Hotel Management
19 Nov 2024 by Customer Care Team, Hotel Management
Dear Thomas,Thank you for your wonderful review of Holiday Inn Lexington-Hamburg! While brief, your feedback means a great deal to us. We're delighted to know that you had an enjoyable stay at our property and found everything to your satisfaction.Our team strives to provide a comfortable and welcoming experience for all our guests, and it's rewarding to hear when we've succeeded in doing so. We hope to remain your hotel of choice whenever your travels bring you back to the Lexington area.Warm regards,Guest Experience TeamHoliday Inn Lexington - Hamburg
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Customer Care Team, Hotel Management
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Customer Care Team, Hotel Management
Dear Christy,We are absolutely thrilled by your perfect rating of our Holiday Inn Lexington-Hamburg! Such wonderful feedback truly makes our day, and we're delighted that your stay met all your expectations.Our team strives to create memorable experiences for all our guests, and your generous rating affirms that we're hitting the mark. Thank you for choosing our hotel and for taking the time to share your satisfaction with us.We look forward to welcoming you back on your next visit to Lexington. Warm regards,Guest Experience TeamHoliday Inn Lexington - Hamburg
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Customer Care Team, Hotel Management
Dear Christopher,Thank you for taking the time to share your wonderful review of Holiday Inn Lexington - Hamburg! While you didn't include specific details about your stay, your perfect rating tells us that our team delivered the exceptional experience we strive to provide for every guest.Your satisfaction means the world to us, and we're truly grateful you chose our hotel for your visit to Lexington. We hope we'll have the pleasure of welcoming you back on your next trip to the Hamburg area.Warm regards,Guest Experience TeamHoliday Inn Lexington - Hamburg
