Ratings based on 810 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
Comment from Hotel Management
2 Jan 2025 by Allen Edwards - Assistant General Manager, Hotel Management
Good morning Dana,We hope the new year has started great for you and your family. We greatly appreciate you taking the time to leave us a review for your stay with us. We thank you for the 5 out of 5 rating. We value and appreciate you being our guest. We hope to see you the next time you are in our area. Sincerely,Allen EdwardsAssistant General Manager
by A verified traveler
Posted 22 Dec 2024
Comment from Hotel Management
22 Dec 2024 by Allen Edwards - Assistant General Manager, Hotel Management
Good evening, Shawnah,We appreciate you taking the time to leave a review for your stay with us. We appreciate the 5 out of 5 ranking. It brings us great joy to know you enjoyed your stay at our hotel. We take pride in being a hotel that guests love. We hope to have another chance to serve you the next time you are in our area. Have a great week.Sincerely,Allen EdwardsAssistant General Manager
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Allen Edwards - Assistant General Manager, Hotel Management
Good Morning, Gina,Thank you for your kind review. We greatly appreciate the 5 out of 5 score for your stay with us. We work hard daily to continue being a hotel that guests love. We hope to see you the next time you are in our area. Have a great weekend. Happy Holidays!Sincerely,Allen Edwards Assistant General Manager
by A verified traveler
Posted 20 Dec 2024
Comment from Hotel Management
20 Dec 2024 by Allen Edwards - Assistant General Manager, Hotel Management
Good morning, Beth,We hope you are staying warm this morning. We appreciate you giving us a 5 out of 5 rating for your stay with us. We hope to have another chance to serve you again the next time you are in our area. Have a great weekend. Happy Holidays!Sincerely,Allen Edwards Assistant General Manager
by A verified traveler
Posted 14 Dec 2024
Clean and well maintained property. So glad to find a pet free place to stay. Good breakfast
Comment from Hotel Management
15 Dec 2024 by Allen Edwards - Assistant General Manager, Hotel Management
Good morning, Heather,Thanks for taking the time to leave us a review. We appreciate your kind comments. We are glad that you enjoyed your stay with us. Being pet free helps us assure that guests who have pet allergies will have a pleasant stay with us. We hope to see you again the next time you are in our area.Sincerely,Allen EdwardsAssistant General Manager
by A verified traveler
Posted 8 Dec 2024
Friendly staff. Comfortable bed. Average breakfast. Would have liked stronger coffee.
Comment from Hotel Management
10 Dec 2024 by Allen Edwards - Assistant General Manager, Hotel Management
Good morning, Dorothy,We appreciate you taking the time to leave us a review. We understand that our coffee selections were displeasing to you. We apologize for any inconvenience. Our breakfast bar offerings and coffee are brand specific per IHG Brand Standards. We appreciate you bringing these issues to our attention. We hope to see you again the next time you are in our area. have a great week.Sincerely,Allen EdwardsAssistant General Manager
by A verified traveler
Posted 6 Dec 2024
Clean and comfortable and easily accessible from the I75.
Comment from Hotel Management
6 Dec 2024 by Allen Edwards - Assistant General Manager, Hotel Management
Top of the morning to you, Ed,We appreciate you leaving a review for your stay with us. We value and appreciate you being our guest. We are thrilled that we met your expectations and appreciate the 5 out of 5 score. We hope to see you again the next time you are in our area. Have a great weekend.Sincerely,Allen EdwardsAssistant General Manager
by A verified traveler
Posted 30 Nov 2024
Our stay was for one evening passing through on our way home to Canada from Florida. Hotel was very clean and quiet. The bed was very comfortable and bathrooms clean and modern. The staff was friendly and welcoming, and it was nice to have coffee and tea available when we arrived. I didn’t give 5 stars only because we had a room on the main floor and kept the curtains closed due to facing out to the pool and a walkway. Also our refrigerator kept making a loud humming noise. But these are very minor and just room related. We would definitely stay at this hotel again.
Comment from Hotel Management
1 Dec 2024 by Allen Edwards - Assistant General Manager, Hotel Management
Good morning, G,We appreciate you taking the time out of your day to leave us a review. We value and appreciate you being our guest. We apologize for any inconvenience you experienced during your stay. We did check the fridge out in the room and the noise you heard was because there is no longer any carpet in the rooms to muffle the sounds out. We just finished the extensive renovations of our hotel May 2024. We look forward to seeing you the next time you are in our area. Have a great week.Sincerely,Allen EdwardsAssistant General Manager
by A verified traveler from Freeport
Posted 28 Nov 2024
Comment from Hotel Management
28 Nov 2024 by Allen Edwards - Assistant General Manager, Hotel Management
Good morning Chatese,We appreciate you taking the time to post a review for your stay with us. We appreciate the 5 out of 5 rating. We are thrilled that you enjoyed your stay with us and that we met your expectations. We hope to have another chance to serve you the next time you are in our area. Have a great weekend.Sincerely,Allen EdwardsAssistant General Manager
by A verified traveler
Posted 25 Nov 2024
Ok overall
Comment from Hotel Management
27 Nov 2024 by Allen Edwards - Assistant General Manager, Hotel Management
Dear Leo,Thanks for taking the time to leave us a review. We are thrilled that you enjoyed your stay with us. We thank you for choosing our hotel for your accommodation needs. We hope to see you again the next time you are in our area.Sincerely,Allen EdwardsAssistant General Manager
