Ratings based on 990 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jan 2025
Found a needle in the floor of the room
Comment from Hotel Management
17 Jan 2025 by Management , Hotel Management
Good Evening We apologize for any inconvenience you experienced. We had offered to switch rooms for you but the offer was denied by someone in the room.Out apologizes once again We thank you for staying
by A verified traveler
Posted 4 Jan 2025
Extremely strong disinfectant smell in room. Smell was strong enogh to cause disruptive sleep.
Comment from Hotel Management
4 Jan 2025 by Management , Hotel Management
Thank you staying with us
by A verified traveler
Posted 21 Dec 2024
Comment from Hotel Management
4 Jan 2025 by Management , Hotel Management
Thank you for studying with us
by A verified traveler
Posted 10 Dec 2024
Comment from Hotel Management
4 Jan 2025 by Management , Hotel Management
Thank you for staying with us
by A verified traveler
Posted 9 Dec 2024
I’ve stayed here several times and the rooms are always insanely clean. Their pet fee is also reasonable, which is a huge help to pet owners. The staff is friendly and accommodating, so I would highly recommend The Blue Grass Inn.
Comment from Hotel Management
9 Dec 2024 by Jay Patel , Hotel Management
We really than you for taking the time to share your feedback and for being a returning guestWe look forward to your next visit
by A verified traveler
Posted 9 Dec 2024
Would not stay again at the Bluegrass Inn because first off the Wi-Fi is very low could not get good reception with the Wi-Fi and the heater in the room did not work all that well the conditions were very unsatisfactory found one bed bug in one of the beds continental breakfast was crap and the conditions of the hotel were not up to satisfactory standards would not recommend the Bluegrass into anybody looking for a hotel in Frankfort Kentucky 0 out of 10 I give it a negative three thank you very much and have a pleasant day
Comment from Hotel Management
9 Dec 2024 by Management , Hotel Management
Thank you staying with even after all the flaws you pointed in this reviewWe would have been happy to help had you called the front desk Your opinion is yours to give, I don’t think I would stay anywhere if I had found a bed bug (just saying)
by A verified traveler from Laconia
Posted 8 Dec 2024
The heater goes off and on and is hard to regulate
Comment from Hotel Management
9 Dec 2024 by Management , Hotel Management
Thank you for staying with us and for taking the time share your feedback We apologize for any inconvenience you may have experienced
by A verified traveler from Laconia
Posted 2 Dec 2024
It was ok! I needed a place to sleep and that's what I got. Room was clean and quiet with the exception of someone slamming a door a few times. The heater needs updated. To keep the room warm, you had to turn the heater on and then it got too warm. There was really no happy medium. Breakfast was ok.
Comment from Hotel Management
9 Dec 2024 by Management , Hotel Management
Thank you for staying with usWe greatly appreciate you
by A verified traveler
Posted 29 Nov 2024
Dog friendly, clean and nice.
Comment from Hotel Management
9 Dec 2024 by Jay Patel , Hotel Management
Thank you for taking the time and sharing your feedback with us and most importantly for choosing to stay with us
by A verified traveler
Posted 27 Nov 2024
We have stayed here 3 times now and it is consistently clean. The staff is always friendly and quick to accommodate. Bluegrass Inn is our “go to” when we visit Kentucky.
Comment from Hotel Management
9 Dec 2024 by Jay Patel , Hotel Management
Hi thereWe are so happy that you keep coming back when you visit Kentucky.We hope to see you to see you soon
