Ratings based on 992 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Nice
Comment from Hotel Management
26 Nov 2024 by Guest Relations, Hotel Management
Thank you for your Five stars review of us. We appreciate you staying with us.
by A verified traveler from El Paso
Posted 25 Nov 2024
This is a great place. The room is clean, and the facilities are awesome also. Thanks, guys.
Comment from Hotel Management
25 Nov 2024 by Carlos Murcia , Hotel Management
Thank You for staying with us.Please come back and see us.
by A verified traveler
Posted 25 Nov 2024
Late night check in front desk staff was so nice.
As soon you walk in the lobby it smells very clean. Rooms we clean. Breakfast was delicious. I like the fact that there are ladies there during the breakfast hours. They are restocking and cleaning. Even asked if we needed anything else.
Over all very happy with our stay. Thick the rooms could benefit with lighter colors and a few updates.
Comment from Hotel Management
25 Nov 2024 by Carlos Murcia , Hotel Management
Thank You for staying with us.Please come back and see us.
by A verified traveler
Posted 24 Nov 2024
Broken sink and toilet.
Comment from Hotel Management
25 Nov 2024 by Carlos Murcia , Hotel Management
Hello Rushelle ,we could have moved you rooms if we had been notified about the issues.Unfortunately you notified the front desk upon your departure.We also offered to enroll you in our points program and offered extra points wich you declined.We could not do any further conpecation do to the type of reservation.
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Carlos Murcia , Hotel Management
Thank You for staying with us.Please come back and see us.
by A verified traveler
Posted 16 Nov 2024
Clean and comfortable
Comment from Hotel Management
18 Nov 2024 by Carlos Murcia , Hotel Management
Thank You for staying with us.Please come back and see us.
by A verified traveler
Posted 14 Nov 2024
Its an affordable and clean place. Staff is super friendly. Had a great time.
Comment from Hotel Management
18 Nov 2024 by Carlos Murcia , Hotel Management
Thank you for stying with us.Please come back and see us.
by A verified traveler
Posted 5 Nov 2024
Great stay, large room, friendly and helpful staff.
Comment from Hotel Management
18 Nov 2024 by Carlos Murcia , Hotel Management
Thank You for staying with us.Please come back and see us.
by A verified traveler
Posted 28 Oct 2024
The staff was outstanding. Made us feel very welcome during a tough time.
Comment from Hotel Management
30 Oct 2024 by Guest Relations, Hotel Management
Thank you for your Five Stars Review of us. We look forward to having you back with us in near future.
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Carlos Murcia , Hotel Management
Hi Tathiana please contact me directly at the hotel @ 972 4595300 and give me more details on why your stay was terrible?
