Ratings based on 292 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2024
Close to all places we wanted to viait
by A verified traveler
Posted 1 Aug 2024
by A verified traveler
Posted 29 Jul 2024
by A verified traveler from Castaic
Posted 16 Jul 2024
this apt hotel room is very small and dark. no one is available till 1 pm and even after that no proper response. i don’t recommend for a short stay. it is closer to many attractions and to the train station.
Comment from Hotel Management
20 Jul 2024 by Justine, Hotel Management
Dear guestThank you for sharing your feedback with us. We apologise for the inconvenience you experienced during your stay. Our team strives to provide prompt and efficient service, and we are disappointed to hear that we fell short of your expectations. Your comments will be shared with the relevant departments for improvement. We appreciate your highlighting the convenient location of our property. We hope to have the opportunity to welcome you back and provide you with a better experience in the future.Warm regardsJustineGetaway Studios
by A verified traveler
Posted 5 Jul 2024
Everything was ok
Comment from Hotel Management
9 Jul 2024 by Justine, Hotel Management
Dear guestThank you for the positive feedback! We're delighted to hear that everything was to your liking during your stay at Getaway Studios Leuven. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back soon!Kind regardsJustineGetaway Studios
by A verified traveler
Posted 3 Jun 2024
This property faces a very popular bar and it is NOISY. There is no AC - so you have to keep the windows open for air and it was miserable. There is also a 24 hour gym on the first floor so people hang out in from of the windows of the hotel at all hours of the night. Problems in the room as well: TV did not work, everything was very worn and shabby.
Comment from Hotel Management
9 Jun 2024 by Justine, Hotel Management
Dear guestThank you for sharing your feedback with us. We're sorry to hear that your experience did not meet your expectations. We take guest feedback seriously and will address the issues you've mentioned to improve our services. We apologize for any inconvenience caused during your stay and appreciate you bringing these matters to our attention.Kind regardsJustineGetaway Studios
by A verified traveler
Posted 7 Apr 2024
Satisfactory accommodations but small. A bit difficult to communicate with staff arranging arrival, parking, etc., very limited hours when staff is present to answer any questions.
by A verified traveler
Good stay, but hope you don’t face any issue
Posted 2 Jan 2024 on HotelsWe stayed for a total of 4 nights and then another 2 nights.
Our first stay was flawless, from check in to check out, with the room being really good.
For our second stay of 2 nights, the elevator was broken and we were at 5th floor which was not at all comfortable. The person at the reception was kind to help us with our bag.
Also for our second visit, the shower was broken with a leak and we could shower with a very slow flow.
Because the reception is manned only during 3-8, we could not even complain to them about the shower.
Overall it’s a decent place to live, just that because of resource constraints, if you face issues they won’t be resolved quickly.
by A verified traveler
Posted 22 Dec 2023
by A verified traveler
Posted 9 Dec 2023
This was a great property to stay at and convenient to everything. The lighting in the room could be brighter and my card would not work one day (I had a few issues getting ahold of someone to let me in) but the room was perfect with a little kitchen and lots of space to spread out. Very convenient to train and sites. Great spot that I would recommend.
