Ratings based on 90 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Sep 2024
My wife and I really enjoyed our stay here. The room was gorgeous and the location was perfect. The view from the balcony was spectacular and the pool was great.
by A verified traveler
Posted 13 Jul 2024
It’s a wonderful experience, we’ll miss it!
by A verified traveler
Posted 20 May 2023
Good service by staff
Breakfast has very limited vegan options
Outdated physical infrastructure - needs renovation
Room was clean and big
by A verified traveler
Stay in Leukerbad
Posted 11 Jun 2022 on Hotelsby A verified traveler
Charming hotel with spectacular mountain views
Posted 11 Jan 2022 on HotelsA beautiful hotel with spacious rooms (with breathtaking mountain views) friendly staff, very comfortable beds and a sumptuous breakfast. We used the lovely spa after a long journey and enjoyed relaxing in the pools and the sauna. The next day we went for a superb snowshoe tour straight from the door. The staff let us keep our car in the garage and gave us a tea when we arrived even thought it was after 12pm checkout. Congratulations to the whole team for delivering a great stay in spite of pandemic.
by A verified traveler
The best!
Posted 6 Apr 2021 on HotelsThe best hotel in Leukerbad, staff are probably the best of any hotel in Switzerland, food is excellent, thermal pools are brilliant and crystal clear clean.
Comment from Hotel Management
13 Apr 2021 by Steve Bignon, Hotel Management
Dear Mr Robert,
Thank you for you positive feedback that we will share will all the partner of our team. We are happy that you enjoy your stay with us and are looking forward to welcoming you soon back
Best regards,
The management.
by A verified traveler
Posted 25 Feb 2021
Beautiful mineral baths/pools. Great massage options available and very kind masseuses. Room service was excellent. Dinner at the restaurant offered very interesting plates. Food at restaurant was 8/10. Food from the bar menu was more like 4/10. A bit bland.
Restaurant buffet was lovely and was the option to order from the menu for breakfast at no additional cost. However, some guests were going to the buffet without masks on. When I asked the server about this, I was told that wearing a mask at the buffet was not required. This was surprising considering the current covid restrictions and the rule that guests are required to wear a mask on the premise of the hotel in public spaces.
Room was large and spacious. Views were incredible. For a five star hotel, we felt very welcome with our family (and 6 year-old child); guests were also friendly and amicable.
Comment from Hotel Management
13 Apr 2021 by Steve Bignon, Hotel Management
Dear Guest,
First of all we want to thank you for your positive and constructive feedback. Its always a pleasure to receive comments in order to adapt and offer you in a future stay a better service.
Regarding your comment about the mask, we are sorry to read that one person did not give you the right answer concerning the respect of the procedure linked with the Covid situation. We confirm you that all guest have to wear the mask being at the breakfast buffet . Once again we are sorry for this wrong information. For us the situation of the Covid is very serious and we will immediatrely process a refresh of all the procedure to our team in order to insure a safe and pleasant stay to all our guest.
We wish to have a new opportunity to welcome you soon.
Best regards,
The Management
by A verified traveler
Simply a great place!
Posted 15 Jun 2020 on HotelsGreat hotel, great staff, great rooms, great spa and great restaurant.
by A verified traveler
Posted 6 Mar 2020 on Hotels
I loved this hotel and the surrounding area. Can’t think of anything negative to say. Service, food, rooms and drinks were wonderful.
by A verified traveler
Fantastic Location,Very comfortable i recommend
Posted 21 Oct 2019 on HotelsGood location , good service, free parking, good breakfast, friendly staff, clean room, hotel build before 1930 but look new , smells good ,and its on the top of mountain , my daughter and l love the swimming in hot water pool its big and fun...we enjoy Spa and sauna also we enjoy hiking i will stay again next time.
