Hotel Esperanza 2 Reviews

Hicimos la reservación a través de expedia y cuando llegamos al hotel no existía nuestra reservación diciendo que ellos no trabajaban con expedia y tampoco buscaron la manera de resolvernos el inconveniente, tuve que tomar mis cosas y salir a buscar otro hotel a donde ir y encima me hicieron esperar más de 3 que según para que me entregaran la habitación y nosotros súper cansados fuimos a recorrer la ciudad y cuando volvimos nos encontramos con esta sorpresa, no recomiendo para nada este establecimiento.

When I arrived, the owner/manager told me there is no room available and started giving me multiple version of the stories. After several arguments, he took me to another hotel that he owns but no one there and looked like an abandoned hotel. He continued to deny any responsibility in spite I shown him the Orbit receipt. He told me nothing is that cheap here and I must pay double if I hope to get any room. further arguments ensued. Finally he took me to a hotel nearby promising me a compatible price. I was very tired after a long boat trip from Iquitos to Leticia. Stay away from this hotel