Ratings based on 545 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
Stayed here multiple times and always greeted with a friendly smile and helpful staff
Comment from Hotel Management
15 Nov 2024 by Holly, Hotel Management
Dear Daniel,Thank you for your review of Letchworth Hall Hotel and for your kind comments on our team. We're glad you enjoyed your stay here with us and we hope to welcome you back in the future. Kind regards, Holly,Reception Team
by A verified traveler from Kettering
Posted 1 Sep 2024
We paid £180 for a room with no breakfast.....it wasnt great.... it was pleasant but i wouldnt rush back..... we ate out so didnt try the food....
Comment from Hotel Management
4 Sep 2024 by LHH, Hotel Management
Thank you for choosing Unbranded and for taking the time to provide feedback about your experience.I would like to start by apologising to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
by A verified traveler
Posted 19 Jul 2024 on Hotels
Comment from Hotel Management
27 Jul 2024 by Front Office Team., Hotel Management
Thank you for your review of Letchworth Hall Hotel! We look forward to welcoming you back in the future.
by A verified traveler
Posted 14 Jul 2024 on Hotels
Comment from Hotel Management
15 Jul 2024 by Holly, Hotel Management
Dear Tom,Thank you for your rating.We hope you enjoyed your stay here with us and we hope to welcome you back in the future.Kind regards,Holly
by A verified traveler
Posted 2 Jul 2024
For the price, I felt that the room was not as good as I would have liked. Wi-fi poor, or non existent. None in the room, even though they say that they have fast wi-fi. Room was clean as was the hotel Breakfast, whilst plentiful and looked reasonable was tasteless. I felt that the bar was expensive. A small bottle of water about £4. I did not see what I was getting extra to a premier inn which which would have cost less.
Comment from Hotel Management
5 Jul 2024 by Phoebe, Hotel Management
Dear Leonard,Thank you for choosing Letchworth Hall Hotel and for taking the time to provide feedback about your experience.I would like to start by apologising to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
by A verified traveler
Posted 2 Jul 2024 on Hotels
Comment from Hotel Management
6 Jul 2024 by Holly, Hotel Management
Dear Robert,Thank you for your rating!We're glad you enjoyed your stay here with us and we hope to welcome you back in the future.Kind regards,HollyReception Team
by A verified traveler
Business
Posted 21 Jun 2024 on HotelsNice hotel, great staff and very comfortable. Good nights sleep.
Comment from Hotel Management
6 Jul 2024 by Holly, Hotel Management
Dear Omar,Thank you for your review of Letchworth Hall Hotel.We're glad you enjoyed your stay here with us and we hope to welcome you back in the future.Kind regards,HollyReception Team
by A verified traveler
Nice pit stop stay
Posted 17 Jun 2024 on HotelsA bit expensive for what it was. But comfortable and staff were lovely.
Comment from Hotel Management
17 Jun 2024 by Holly, Hotel Management
Dear Craig,Thank you for your review of Letchworth Hall Hotel.We're glad you enjoyed your stay here with us and we hope to welcome you back in the future.Kind regards,HollyReception Team
by A verified traveler
Posted 31 May 2024 on Hotels
Comment from Hotel Management
1 Jun 2024 by Holly, Hotel Management
Dear Craig,Thank you for your rating!We're glad you enjoyed your stay here with us and we hope to welcome you back in the future.Kind regards,Holly
by A verified traveler
Posted 28 May 2024 on Hotels
Comment from Hotel Management
1 Jun 2024 by Holly, Hotel Management
Dear Matthew,Thank you for your rating!We're glad you enjoyed your stay here with us and we hope to welcome you back in the future.Kind regards,Holly
