Ratings based on 2,114 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Montreal
Posted 25 Nov 2024
Comment from Hotel Management
26 Nov 2024 by Charlotte, Hotel Management
Bonjour Nicholas,Merci d'avoir choisi notre établissement. Nous sommes enchantés que votre séjour vous ait plu et nous serons ravis de vous accueillir à nouveau! Au plaisir!
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
25 Nov 2024 by Charlotte, Hotel Management
Bonjour Claude,Merci d'avoir choisi notre établissement et de nous avoir laissé une note. Nous sommes enchantés que votre séjour nous ait mérité une note parfaite et nous serons ravis de vous accueillir à nouveau lors de votre prochain déplacement! Au plaisir!
by A verified traveler from Bloomfield
Posted 22 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Miranka, Hotel Management
Bonjour Lisa,Merci pour cette belle note.Au plaisir
by A verified traveler
Posted 22 Nov 2024
Great breakfast
Comment from Hotel Management
23 Nov 2024 by Miranka, Hotel Management
Good evening Michelle,Thank you for your beautiful comment. Sincerely,
by A verified traveler
Posted 20 Nov 2024
Hautement recommandé
Comment from Hotel Management
20 Nov 2024 by Miranka, Hotel Management
Bonjour Micheline,Merci pour votre merveilleux commentaire. Au plaisir de vous accueillir de nouveau lors de votre prochaine visite à Québec,
by A verified traveler
Posted 16 Nov 2024
The pool water was cold, the first 2 days. They put new water in, which is great, however, it would have been nice to know prior to check in, because we couldn’t use it. The pillows are absolutely terrible, and our toilet had dried blood on it. We won’t stay there again.
Comment from Hotel Management
17 Nov 2024 by Amandine, Reception supervisor, Hotel Management
Hi Jeff,Thank you for sharing your experience with us at our hotel.The water in the pool has been changed however it is constant at 83.We are sorry to learn of these incidents regarding the pillows and toilets during your stay.Reception is available at all times to communicate.We will then find a solution to meet your expectations and have an excellent stay with us.See you soon.
by A verified traveler
Posted 11 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Charlotte, Hotel Management
Bonjour Paul,Merci d'avoir choisi notre établissement. Nous sommes ravis que votre séjour vous ait plu et nous serons ravis de vous accueillir à nouveau! Au plaisir!
by A verified traveler
Posted 11 Nov 2024
The staff at the hotel was very friendly from check in to check out. It was very clean and peaceful. We will definitely be going back there again!
Comment from Hotel Management
12 Nov 2024 by Charlotte, Hotel Management
Bonjour Gracie!Thank you so much for taking the time to share your experience. We are thrilled that you enjoyed your stay and we will be very happy to have you as guests for your next stay! Best regards,
by A verified traveler
Posted 10 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Charlotte, Hotel Management
Bonjour Ann Gelene,Merci d'avoir choisi notre établissement. Nous sommes navrés de constater que votre séjour ne vous a pas plu. Nous vous invitons à nous contacter afin d'en discuter davantage. Au plaisir!
by A verified traveler
Posted 9 Nov 2024
Comment from Hotel Management
12 Nov 2024 by Charlotte, Hotel Management
Bonjour Aditi,Merci d'avoir choisi notre établissement et d'avoir pris le temps de nous laisser une note. Que pourrions-nous améliorer afin que votre prochain séjour parmi nous soit fantastique? Au plaisir!
