Ratings based on 108 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Jan 2024
For 250 euros a night this isn't good value for money, the apartments are run down with old and sometimes broken furniture. On the plus side they are spacious, but you are expected to make your own beds and strip them all after your stay as well as clean the apartment and this wasn't clear in the booking. For 250 euros a night, I would have expected a higher standard of accommodation and service. There is also no reception staff available on Sundays which makes check out challenging with bedding to return and a lack of instructions or help with issues. People were friendly and helpful when available, but I think the lack of services and self-preparation should be made clearer on the booking.
by A verified traveler
Posted 10 Apr 2023 on Hotels
by A verified traveler
Posted 13 Mar 2022
Nice location, easy 5 minute walk to slopes and restaurants. The room was completely fine for what we needed.
A few points, reception is rarely open, and when it is the staff are not always there. WiFi is not free. You can use the steam/sauna room for 30 minutes and only if you book - back to the first point of being able to liaise with staff. There are no amenities in room - 1 bin bag, 1 toilet roll, no washing up material which means you have to buy everything in an alps town where it’s already expensive. You also have to make your own beds unless you pay.
We didn’t pay over the odds so it was fine for the price but basic at best
by A verified traveler
Posted 20 Feb 2022 on Hotels
by A verified traveler
Posted 27 Apr 2020 on Hotels
by A verified traveler
Posted 16 Feb 2020 on Hotels
by A verified traveler
Posted 26 Jan 2020 on Ebookers
Good location, nice pool and spa. Have stayed before and will probably stay again but the room was dirty when we arrived. Came with another family as we did last year and requested rooms close together through several e-mails, reply when we arrived was we didn’t get the communication, our rooms couldn’t have been further apart, which isn’t ideal with young families.
by A verified traveler
Posted 12 Jan 2020
When we arrived, we were upgraded to a 4 person apartment which turned out to be perfect for two of us! I think it would be crowded with 4 people though - and I would not like to book a studio again if it is smaller.
On a more negative note, the apartment lacks some of the basics such as washing up items, cleaning products, bin bags (they provide one), toilet roll (they provide one) etc. and so you have to buy them. I'm sure they could reuse some of the these products from previous guests or supply them to reduce the impact on the environment.
During our stay, it was disappointing that the sauna broke down and no one thought to tell us before we turned up for our booked slot in our swimwear - it would have been easy for them to slip a notice under our door to avoid the awkwardness.
We found the floors and walls to be rather thin and we were kept up and woken early by the residents above us.
Bottom line:
- Bring your own cleaning products and daily essentials as they are expensive in the resort.
- The 4 bed apartments are nice and comfortable for 2 people
- Wi-Fi is expensive but there is 4G
- Don't expect the best customer service
by A verified traveler
Posted 5 Jan 2020
No oven so limited cooking possible. Apartment reasonable size but 6 people sharing one toilet is not ideal - would be better to have 2 and maybe reduce number of shower rooms.
by A verified traveler
Posted 5 Jan 2020 on Hotels
