Ratings based on 223 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Aug 2022
Great location, lovely pool! The rooms are spacious. It would. We didn't know until we left that there were some breakfast products available in the building next to the pool. Also, there wasn't any info on the gym. A bit more comprehensive info in English (probably other languages too) would really help. Also, check in time of 5pm is really late, and check out of 10 is too early. I appreciate they need to clean a whole apartment, but its difficult to work with those times.
by A verified traveler
Posted 6 Sep 2021
by A verified traveler
Not as good as the photos appear.
Posted 30 Jul 2021 on HotelsCheck in was a bit of a hassle and they required a 300 euro deposit that they conveniently forgot to refund after checking out that we had to call a few days later to sort out. The room wasn’t that clean when we checked in and you have to make the beds yourself with sheets provided. They require you to strip the beds before you check out and have room inspected by the housekeeper to see if you cleaned up to their satisfaction. We felt like we were working for them rather than the other way around. The biggest problem there was the lack of sufficient parking and you have to fend for yourself if you go out for dinner and come back to a lot that is packed beyond capacity. The kids enjoyed the pool and it was ok for a night, but I would not go back.
by A verified traveler
Covid friendly
Posted 11 Jul 2020 on HotelsThe accommodation was ok and good value. However, there is hardly any staff - 4 for approx 300 guests! Reception is only open for a 3 hour window in afternoon. We stayed for 1 week, and saw no evidence of any cleaners / cleaning. There is a communal pool and gym which you would use at your peril, quite literally
by A verified traveler
Posted 9 Jun 2019 on Orbitz
by A verified traveler
Disappointed
Posted 1 Aug 2018 on HotelsDated accomodation. No air conditioning. Not suitable for six people.
by A verified traveler
Posted 16 Jul 2018
by A verified traveler
Kim friendly
Posted 28 May 2018 on HotelsWe loved the area. The hotel has many units and was quite busy. Noise was not a problem. Great place for kids.
by A verified traveler
Posted 11 Apr 2018 on Hotels
The staff was incredibly helpful with our late check in on the closed reception day. We were traveling with 3 generations and our two rooms were perfect. I wish we could have stayed longer!
by A verified traveler
Not for everyone, but not without its strengths
Posted 6 Apr 2018 on HotelsIt all depends on what you're looking for. If you want a place with good service, a place where you're treated as a guest, and not a student at a boarding school, than this isn't your spot. If, however, you're more concerned with location, cleanliness, and overall facility upkeep, Vacancéole - Residence Le Clos du Rocher fits the bill. Personally, I don't care for staying at places which are more concerned about warning you of what you can't do, than they are about what they can do to make your stay a more pleasant one. Threatening signs about overage charges, and requirements like making your own beds and striping them after your stay is completed, bug me. I realize that this is just a matter of personal preference, so I rated them a 3. For me they would rate a 2, but I know I don't speak for everyone. It's a really pretty town to visit though. Not much to do, but beautiful.
