Ratings based on 73 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2021
A real gem in the city center...
Comment from Hotel Management
26 Dec 2021 by Hélène Lang-Lauper, Hotel Management
Dear Guest,
We thank you for your comment. We are so happy to read that you enjoyed your stay.
We hope to have the opportunity of welcoming you back soon.
In the meantime, please accept my best personal regards,
by A verified traveler
Posted 11 Oct 2021
Gorgeous rooms, beautiful park and view. Walking distance to Eaux Vives, Place du Mollard, rue du Rhone restaurants and shopping.
Comment from Hotel Management
12 Oct 2021 by Helene Lang-Lauper General Manager, Hotel Management
Dear Mrs Wold,
I would like to thank you for sharing your experience after staying at our property and for the great rating of 5/5 you granted us
I’m delighted to read that you enjoyed our location as well as our rooms.
I hope to have the occasion to welcome you back on your next visit to Geneva.
Kind Regards
by A verified traveler
Posted 6 Oct 2021
The setting in the midst of a park with views over the Lake is unusual and exquisite
Comment from Hotel Management
7 Oct 2021 by Helene Lang Lauper, Hotel Management
Dear Mr. MacDonald,
Thank you for having taken from your time to share your experience after staying at the Hotel Restaurant Parc des Eaux Vives
We are delighted to read that you enjoyed our location, we sincerely look forward to welcoming you back on your next visit to Geneva.
Helene Lang Lauper
General Manager
by A verified traveler
Posted 4 Jul 2020 on Hotels
Super nice location - but a little run down and old. Reception and Hotel service not what you‘d expect....
Comment from Hotel Management
15 Jul 2020 by Joyce, Hotel Management
Dear Frederic,
Thank you for taking the time to comment on your recent stay with us.
We regret to read that you did not entirely enjoy your stay because we strive to give an excellent service to our valued guests.
If you would like to contact me to give more details of why our service was not up to standard we would appreciate very much.
by Mike
Posted 20 Feb 2017 on Hotels
We enjoyed our one night stay. Accommodations and service were awesome. Dinner at the hotel restaurant was incredible. The bed, however was extremely uncomfortable. I wouldn't want to spend two nights in that bed.
by Joya
Posted 27 Dec 2016 on Hotels
by A verified traveler
Expedia / Hotel error - not good.
Posted 29 Aug 2016On arrival, Parc Hotel told us that Expedia failed to pass on our booking. We were relocated to Metropole nearby. Very unpleasant to arrive at hotel reception and receive blank looks. Staff did their best but Parc was full so we had to go elsewhere. Who's error was it?
by Mary from Richmond
Posted 7 Jul 2016 on Hotels
Wonderful service, friendly staff!
by Chantal from Beirut
Rundown & Tatty
Posted 12 May 2016 on HotelsHotel has great location, but is significantly over-priced for quality of establishment. Bedroom furniture is stained, armchairs are threadbare, breakfast buffet does not exist. We were only offered viennoiserie because bread had not arrived - it was 08:45.
Coffee machine in room not functioning
by A verified traveler
Not recommended
Posted 26 Dec 2015Same lady that checked me in brought me coffee in room