Ratings based on 959 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Over charged per night and did act accordingly to reverse overcharge .. So now I have to work through a dispute process with cc company…
I will not stay in any Grand Hyatt again
by A verified traveler
Posted 21 Nov 2024
I like that is was near food/ shopping areaa. Wish the website made aware that pool is seasonal and that there is a city fee per day .
Comment from Hotel Management
22 Nov 2024 by GRAND HYATT BARCELONA, Hotel Management
Dear Fabiana,Thank you for your feedback and for choosing Grand Hyatt Barcelona. We’re glad you enjoyed our convenient location. We apologize for any inconvenience regarding the seasonal pool and city fee.We hope to welcome you back soon for an even better stay.Best regards,
by A verified traveler
Posted 21 Nov 2024
From check in to check out everything was really great.all the staff were always friendly and always on hand.zour roo was grest as we got a free upgrade.Definitely stay there again .
Comment from Hotel Management
22 Nov 2024 by GRAND HYATT BARCELONA, Hotel Management
Dear NEIL,Thank you for your lovely review and for staying with us in Barcelona.We are pleased to know that you had such an amazing stay with us. Knowing that our guests have a positive and memorable experience is very rewarding for our team and we are thrilled to hear that we make the grade for you.We look forward to welcoming you back in the future.Kind regards,
by A verified traveler
Posted 20 Nov 2024
The hotel offers a lovely breakfast with excellent servers like Daniel. The concierge desk went above and beyond kudos to Pol and others at the front of the house.
Comment from Hotel Management
21 Nov 2024 by GRAND HYATT BARCELONA, Hotel Management
Dear Barbara F,Thank you so much for the top rating and sharing your lovely compliments with other travelers.Our main goal is to make all our guests feel taken care of and make them all come back again; your compliments are wonderful to us.We look forward to welcoming you back on your next visit to Barcelona.Best wishes,
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Erika Guzmán, Hotel Management
Dear Mauricio, Thank you for your fantastic review and for staying with us at Grand Hyatt Barcelona! We are delighted to know that you had a great experience with us. Your feedback is truly appreciated.We look forward to welcoming you back in the future.
by A verified traveler
Posted 18 Nov 2024
Great hotel near metro station. Easy to explore whole city.
Comment from Hotel Management
18 Nov 2024 by GRAND HYATT BARCELONA, Hotel Management
Dear John,Thank you so much for the top rating and sharing your lovely compliments with other travelers.Our main goal is to make all our guests feel taken care of and make them all come back again; your compliments are wonderful to us.We look forward to welcoming you back on your next visit to Barcelona.Best wishes,
by A verified traveler
Posted 17 Nov 2024
amazing property and staff!
Comment from Hotel Management
18 Nov 2024 by GRAND HYATT BARCELONA, Hotel Management
Dear Damion,Thank you for your lovely review and for staying with us in Barcelona.We are pleased to know that you had such an amazing stay with us. Knowing that our guests have a positive and memorable experience is very rewarding for our team and we are thrilled to hear that we make the grade for you.We look forward to welcoming you back in the future.Kind regards,
by A verified traveler
Posted 16 Nov 2024
Amenities in the hotel isn’t up to par with other hotels.
Comment from Hotel Management
17 Nov 2024 by GRAND HYATT BARCELONA, Hotel Management
Dear Diogenes,Thank you so much for sharing your feedback and for giving us a 5/5 rating! We are glad to hear that, overall, your experience with us was positive. We’re sorry to learn that our amenities didn’t meet your expectations compared to other hotels. We truly appreciate your comments, as they help us identify areas where we can continue to improve. We are constantly working to provide our guests with a memorable experience, and we will certainly take your observations into account. We look forward to welcoming you back to Grand Hyatt Barcelona soon!
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by GRAND HYATT BARCELONA, Hotel Management
Dear Alieu,Thank you sincerely for your wonderful rating!We look forward to welcoming you back during your next visit to Barcelona.Best regards,
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
16 Nov 2024 by GRAND HYATT BARCELONA, Hotel Management
Dear Ya-chien,Thank you so much for the top rating! We look forward to welcoming you back on your next visit to Barcelona.Best wishes,
