Hotels near Shopping Areas in Les Arcs and La Plagne, Auvergne-Rhône-Alpes

"Great stay. Room well equipped with everything we needed. Ski in ski out worked well. We couldn’t get the wifi code to work all week so gave up. We did ask at reception for them to look at it which they did but it still didn’t work. Pool and hot tub great feature though could have been warmer! And perhaps slightly larger as a bit crowded especially at the end of the day. Building could have done with a lick of paint in places but general standard was still very high and was very impressed. Bins, linen and towels changed on multiple occasions. On arrival, the bed and carpet could have been a bit cleaner which let it down slightly. Floors a bit thin but despite being right next to the main door it wasn’t too loud and slept well. Shop nearby good pricing given location. Underground parking very convenient though tight if you have a big car. "

"I’ll give an example as how our experience started and it didn’t get much better after this. First morning we went for breakfast, but the dining room was closed. We asked a member of staff who we told us the chef hadn’t turned up. No, apology just a shrug of the shoulders. As we went to the lift to go back to our room to think of plan b a couple emerged from the lift. “Oh, he hasn’t turned up again then” was their quote. I asked what did they mean, to which they said they’d been there for 6 days and this was the 3rd day that he hadn’t turned up. The location of the accommodation was very good. For a skiing hotel room, it was comfortable. The following issues we had but I don’t want to spend the rest of my evening typing include: 2 false fire alarms being accused of tripping the electrics with a hair dryer or straighteners. this turned out to be the faulty kettle in our room being told we can’t have a new kettle as there’s a problem with the electrics in our room we asked to move room, but got a shoulder shrug and a “no” ordered food at the hotel for our kids. was told 40 mins. 110 mins later, still waiting. dared to question why so long, “understaffed” was the one word answer I would like to point out, that whilst my overall experience of the hotel was very poor, the young lady at the front desk did try her very best for us. her english wasn’t great, but about a thousand times better than my french so I don’t see this as a particular problem."