Ratings based on 124 Verified Reviews
4.8 Room cleanliness
4.5 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
Honestly had a great time @ Zoku hotel, staff was amazing , helpful, approachable and polite. Made us feel comfortable. It was local to train station and everything was local with transport it’s easy to get around. Everything is walking distance. The park was amazing and so convenient felt good to have a nice empty park to go for a walk. The funfair wasn’t loud as the other reviews we read kind of threw us off this hotel but we loved the look of the hotel and read positive feedback mostly so we went ahead with it and booked it, I mean maybe due to the month we went the funfair was emptyish. Overall we had an amazing time at the hotel and Vienna!! We rented bikes from hotel cost us 38£ which I think this should be included in the hotel as nothing else is anyway I’d say that’s the only downside to it least the hotel can do is include the bikes honestly! However, overall fantastic stay with kind staff. I would recommend everyone this hotel apart from people with children as the bed lay out might be difficult with kids.
Comment from Hotel Management
27 Oct 2024 by Cato , Hotel Management
Thank you for your wonderful review! We're delighted that you enjoyed your stay and felt welcomed by our team. It’s great to hear that our location and proximity to the train station, park, and local attractions made it easy to explore Vienna. We’re also glad the funfair noise didn’t impact your experience and that you enjoyed the relaxed atmosphere nearby.Thank you for your feedback about the bike rental. We'll certainly keep it in mind as we continue to improve our offerings. We hope to welcome you back for another fantastic stay!Warm regards,Cato Zoku Vienna
by A verified traveler
Posted 15 Oct 2024
Had no room service for 3 night stay but other than that, it was a good experience. Rooms are superbly designed and the rooftop lounge and roof terrace is beautiful. Friendly & helpful staff. Location perfect for Messe Wien, WU University & Prater.
Comment from Hotel Management
18 Oct 2024 by Zoku Vienna, Hotel Management
Hi Shirin,Thank you for taking the time to write us a review! We appreciate all the feedback. Our room service is always on the third day, so since it was three nights, we apologize for that. Hopefully we can welcome you back anytime soon ,at our Zoku location :)Cheers,Cato
by A verified traveler
Posted 28 Aug 2024 on Hotels
The location and the view it offers is stunning, especially as a theme parc fan. The breakfast could be included in the price as it is quite expensive
Comment from Hotel Management
30 Aug 2024 by Zoku Vienna, Hotel Management
Hey there!Thank you for the review! We're happy to hear you enjoyed the views :)The breakfast can be booked included in the room rate or it can be added extra.Cheers,Zoku Vienna
by A verified traveler
Posted 14 Aug 2024
Amazing stay! They had rooms available early and there was also an option to do late check out. The hotel was super accommodating for guests who travelled and booked because of Taylor Swift. They gave us a free drink and they had a DJ who played Taylor Swift. The breakfast was really good! The bed was also super comfortable.
Comment from Hotel Management
30 Aug 2024 by Zoku Vienna, Hotel Management
Dear Caroline,thanks for the nice review! As fellow Swifties, we know how disappointing it was not being able to attend the concert, but we're very happy to hear we could do something to still make your time in Vienna enjoyable! We would love to have you back :)Cheers,Zoku Vienna
by A verified traveler
Posted 7 Aug 2024 on Hotels
Our room was amazing. very clean, modern and my daughter loved the gym rings. location is amazing just next to prater
Comment from Hotel Management
30 Aug 2024 by Zoku Vienna, Hotel Management
Hi Reyyan, thanks for the nice review! We're really happy to hear you had a great stay! Come back soon :)Cheers!
by A verified traveler
A good place to stay
Posted 26 Jul 2024 on HotelsCozy and comfort settings. But somewhat noisy because the Prater amusement is immediately next to the hotel. However, in the overall it is a nice place.
Comment from Hotel Management
28 Jul 2024 by Zoku Vienna, Hotel Management
Dear TravelerThank you very much for your review.Hopefully we can welcome you back at Zoku.Best regardsZoku Vienna
by A verified traveler
5/5
Posted 16 Jul 2024 on HotelsHad a very pleasant stay. Everything met our expectations. We would definitely come back again.
Comment from Hotel Management
19 Jul 2024 by Zoku Vienna, Hotel Management
Dear KanokwanThank you very much for your five star review. We are more than happy, that you liked your stay at Zoku. hopefully we can welcome you again at Zoku.Best regardsZoku Vienna
by A verified traveler
Posted 8 Jul 2024 on Travelocity
Fun hotel for younger clientele. Lots of Noise and light come from the Prater. Very cool reception/dining/lounge situation. Fun amenities with art supplies and worthy reading in the room. Go all the way up to the seventh floor to check in. A little confusing upon arrival. Didn’t use the bikes, but they are ready to roll. Very cool option.
Comment from Hotel Management
14 Jul 2024 by Zoku Vienna, Hotel Management
Dear JoshThank you very much for your nice review.We are very happy, that you enjoyed your stay with us and liked the concept.Hopefully we can welcome you back at Zoku soon again.Best regardsZoku Vienna
by A verified traveler
Posted 20 Jun 2024 on Hotels
Comment from Hotel Management
1 Jul 2024 by Zoku Vienna, Hotel Management
Dear JiwonThank you very much for your five star review.Best regardsZoku Vienna
by A verified traveler
Posted 18 Jun 2024 on Hotels
Comment from Hotel Management
29 Jun 2024 by Zoku Vienna, Hotel Management
Dear DragomirThank you very much for your review.Best regardsZoku Vienna
