Ratings based on 70 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Sep 2024
by A verified traveler
Posted 16 Sep 2024
by A verified traveler
Posted 26 Jul 2024
Hotel was very clean! Food was great! Would stay again!
by A verified traveler
Posted 20 Jul 2024
by A verified traveler
Posted 12 Jul 2024
Really well organized and clean
by A verified traveler from MIAMI
Posted 28 Jun 2024
Todos el personal es muy atento y amable .
by A verified traveler from Houston
Posted 23 Jun 2024
Las instalaciones son muy bonitas, pero de la ultima visita que estuve en Diciembre, el Hotel ha desmejorado, el desayuno se ha reducido a su minima expresion, anteriormente era desayuno buffet y podias servirte a tu gusto aunque fue siempre desayuno basico podias servirte a tu gusto, ahora te lo sirven y solo podes escoger o cafe o jugo, gallo pinto,huevos, y pan tostado sin mantequilla ni mermelada.
En las habitaciones las toallas de baño estan muy gastadas, dando apariencia y sensacion de desmejoria.
En cuanto a limpieza si estaba limpio tanto el lobby como habitacion y restaurante.
by A verified traveler from Miramar
Posted 12 Jun 2024
Nice place and convenient to most places
Comment from Hotel Management
13 Jun 2024 by Ana Gutiérrez, Hotel Management
Dear Guests, Thank you for prefer us!Best Regards,
by A verified traveler
Posted 1 Jun 2024
The hotel itself is clean, in a great location and the staff is friendly and helpful.
Comment from Hotel Management
13 Jun 2024 by Ana Gutiérrez, Hotel Management
Dear Guests, Thank you for prefer us!Best Regards,
by A verified traveler
Posted 31 May 2024
We enjoyed our short stay at La Recoleccion. It was within walking distance of our volcano boarding tour and the cathedral. The AC worked great, and beds were comfortable. However, there was zero hot water and the shower fills up like a swimming pool. There is no 24 hour front desk, so if you have to leave super early like we did, prepare for a pitch black lobby.
Comment from Hotel Management
31 May 2024 by Ana Gutiérrez, Hotel Management
Dear Mrs. Yasmin,Thank you for your comments. We hope can serve you soon.Best Regards,
