Ratings based on 732 Verified Reviews

4.4 out of 5
81% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Oct 2024
It was perfect, spacious room and friendly staff. Room service was quick with very good pricing.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Jul 2024 on Hotels
5 out of 5
by A verified traveler

Posted 6 Mar 2024
Todo bien
5 out of 5
by A verified traveler

Steel of a deal

Posted 13 Oct 2023 on Hotels
Spacious room quiet good location'
4 out of 5
by A verified traveler

Posted 13 Sep 2022
The hotel is modern, the rooms are big and well designed for adults and invalids. Great beds and fantastically clean. However, if you ride a motorcycle you either have to pay €9 or park at the hospital.
2 out of 5
by A verified traveler from Miami

Posted 25 Aug 2022
The room was great.. location was not so good.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jul 2022 on Hotels
5 out of 5
by A verified traveler from MIAMI

Posted 8 Jul 2022
2009 hotel, big room and bathroom, clean & quiet. Free parking outside difficult to find. Located at out the city next to an hospital.
3 out of 5
by A verified traveler from Camarillo

Posted 14 Jun 2022
Dont understand whyexpedia suggested it. Very out of the way from Leon, right next to big hospital. Seemed like we were in a hospital facility for family. Air conditioner did not work. Staff was helpful.
2 out of 5
by A verified traveler

Posted 17 Jan 2022
Hotel is being advertised as 4 star but it's 2 at best. I stayed in a superior double room with my partner and daughter. Room was large and so was the bathroom. There was a separate bath and shower so I decided to give a bath to my daughter. The water running from the tap was yellow... There were no toiletries aside from large bottles attached in the shower and by the sink. The one in the shower was a hand wash. Beds were not very comfortable and the sofa bed was hard as a rock. My partners bed was wobbly and it was hard to put them together as they were sliding easily on the floor. There was an armchair in the room which should be replaced as it sagged completely and I also found food in it left by the previous occupants. On top of that parking is very confusing, there are multiple lifts and staircases and some of them only go to the reception and some to rooms. There is no microwave available in rooms or lobby, only one in the staff room, the receptionist was happy for us to use it but there were no cutleries available. No kettle in the room either, only coffee machine in the lobby. I would avoid this hotel at all cost.