Ratings based on 142 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great place to stay
Posted 15 Aug 2024 on HotelsEverything was good. Staff, hotel, food and location were perfect
Comment from Hotel Management
18 Aug 2024 by Richard, Hotel Management
Liebe Sharon,Vielen Dank für die gute Bewertung, die du unserem Hotel gegeben hast. Wir freuen uns, dass dir der Aufenthalt bei uns so gut gefallen hat und hoffen, dich bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Dein Lai-Team
by A verified traveler
Posted 23 Dec 2020 on Hotels
Comment from Hotel Management
25 Dec 2020 by Richard, Hotel Management
Lieber Anonymous,
Vielen Dank für die Bewertung, die du unserem Hotel gegeben hast. Wir freuen uns, dass dir der Aufenthalt bei uns so gut gefallen hat und hoffen, dich bald wieder bei uns begrüßen zu dürfen!
Mit freundlichen Grüßen,
Dein Lai-Team
by A verified traveler
Posted 20 Oct 2020 on Hotels
Comment from Hotel Management
27 Oct 2020 by Richard, Hotel Management
Lieber Gast
Vielen Dank für die gute Bewertung, die du unserem Hotel gegeben hast. Wir freuen uns, dass dir der Aufenthalt bei uns so gut gefallen hat und hoffen, dich bald wieder bei uns begrüßen zu dürfen!
Mit freundlichen Grüßen,
Dein Lai-Team
by A verified traveler
Posted 15 Dec 2019 on Hotels
Comment from Hotel Management
24 Dec 2019 by Dein Lai-Team, Hotel Management
Lieber Steven
Vielen Dank für die gute Bewertung, die du unserem Hotel gegeben hast. Es freut uns zu hören, dass dir der Aufenthalt bei uns so gut gefallen hat und hoffen, dich bald wieder bei uns begrüßen zu dürfen.
Verschneite Grüsse aus der Lenzerheide
by A verified traveler
nice place and people
Posted 16 Sep 2019 on HotelsRoom was not bad, bed was too small for two people. Shower, sink et al. very good and clean. Breakfast was just right. Staff was very friendly and helpful, except for getting our A/C operating. Needed some air circulation, opening the window did not help. No plugs near the head of the bed, surprising for a new or newly refurbished hotel.Otherwise I would have given a five.
Comment from Hotel Management
22 Sep 2019 by Your Lai-Team, Hotel Management
Dear Patrick
Thank you for the good review of our hotel.
We are glad that you enjoyed your stay and hope to see you again very soon.
Best regards from Lenzerheide
by A verified traveler
Posted 17 Jun 2019 on Hotels
Comment from Hotel Management
17 Jun 2019 by Your Lai-Team, Hotel Management
Dear Anonymous Person
Thank you for the great review of our hotel.
We are glad that you enjoyed your stay and hope to see you again very soon.
Kind regards from Lenzerheide
by A verified traveler
Posted 14 Jun 2019
Comment from Hotel Management
17 Jun 2019 by Your Lai-Team, Hotel Management
Dear Anonymous Person
Thank you for the great review of our hotel!
We are glad that you enjoyed your stay and hope to see you again very soon.
Best regards from Lenzerheide
by A verified traveler
Posted 17 Dec 2018
Brand new hotel, very clean and super friendly staff
Comment from Hotel Management
23 Dec 2018 by Your Lai-Team, Hotel Management
Dear anonymous person
Thank you for your great review.
We are happy, that you enjoyed your stay at our hotel.
Kind regards
Recommended
for Everyoneby A verified traveler from London
Lovely staff
Posted 15 Sep 2018The staff were absolutely lovely, and made the stay extremely enjoyable. The room was a bit small and the price a bit too high, but that's just Switzerland.
Comment from Hotel Management
18 Sep 2018 by Your Lai-Team, Hotel Management
Dear John
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Kind regards from Lenzerheide
by A verified traveler
Posted 6 Apr 2018 on Hotels
