Ratings based on 86 Verified Reviews

3.0 out of 5
81% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.0 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 15 Oct 2023 on Hotels
The hotel was opposite Lens train station so ideal for the RWC trip we had. The hotel didnt open after lunch until 2pm... on the details it said 1.30pm & on the door of the hotel 1pm. The lady was very welcoming once she arrived though. Very basic room & the bed wasn't very comfortable.... our sons single bed was comfy.p
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Oct 2023 on Hotels
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Oct 2023 on Hotels
1 out of 5
by A verified traveler

Posted 24 Feb 2022
Travelled for work and booked 2 rooms - #1 the towels were moist/ wet and resting on the end of the bed. Guy at reception wasn't bothered. #2 smelled damp with mould in the bathroom. Both had unclean bedsheets, looked very grubby, curtains wouldn't fully close and not even a coffee in the morning.
2 out of 5
by A verified traveler

Posted 15 Aug 2018
Avoid this place. There is nothing positive to note about our experience
3 out of 5
Recommended
for Everyone
by A verified traveler from Edmonton

Hotel is in the middle renovating

Posted 6 Jul 2017
Pros: The overall look and feel of the hotel
Cons: The way the breakfast is done, if you don't set it up in advance you don,t seem to be able to add it when you get there.
Location: This hotel is in the centre of town, so there is a lot of food, shopping and site seeing close by.
The hotel staff where nice and helpful but, I there was a bit of a language barrier. The room had been recently redone. There was nowhere to hang anything, not even a coat-hook by the door. there was a musty smell in the room as well.
1 out of 5
by A verified traveler

Warning this is not a hotel it's a dump

Posted 7 Sep 2016 on Hotels
Not a hotel it's a scam
1 out of 5
by Anthony from London

Nightmare - avoid!

Posted 20 Mar 2016 on Hotels
The door keypad is broken so a phone number for the night receptionist was provided, but they did not respond to repeated calls so I was locked out of the hotel at 1am! I had to spend half an hour finding another hotel. I left my details to discuss a refund but the hotel management did not contact me or return email. In addition, the room was dingy, the corridor smelled strongly of weed, sound travels very easily and the receptionists do not speak any English. Probably not a bad place to take a call girl. Otherwise atrocious.
3 out of 5
by A verified traveler

Juste convenable

Posted 10 Aug 2024 on Hotels
Juste convenable pour le prix. Draps et serviettes propres. Par contre mauvaise literie sûrement tres ancienne. Valable en dépannage pour une nuit. Hôtel apparemment en travaux mais pas d'outils ou d'ouvriers visibles. Chambres refaites mais pas tout à fait. Couloirs idem avec au sol une tres vieille moquette rouge toute tachée qui malheureusement gâche tout. Juste un portant qui ne tient pas debout pour les vêtements. Par contre problème de pommeau de douche résolu en 10 mn par le personnel ultra réactif.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Aug 2024 on Hotels