Ratings based on 78 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Oct 2024
very comfortable and pleasant hotel.
by A verified traveler
Posted 15 Oct 2024
Everything was great but we didnt realize our room only had a tub with shower attachment not an actual shower.
by A verified traveler from Westhampton
Posted 13 Oct 2024
by A verified traveler
Posted 31 Aug 2024
by A verified traveler
Posted 22 Jul 2024 on Hotels
by A verified traveler
Posted 24 Apr 2024 on Hotels
Was No room service ! Had to ask for towels and no one around for a roll of toilet paper had to get one from bathroom In lobby Accidentally left husbands pjs called to see if they could be sent they said the housekeeper threw them away thought they were garbage!!!😳 not a good answer
Comment from Hotel Management
24 Apr 2024 by Gateways Inn, Hotel Management
We do provide room service, however, the "do not disturb" sign was on the door for your entire stay with us. In this case, staff will not enter the room. If we were allowed in the room, toilet paper and towels would have been replenished each day. There were staff members on property from 8:30 am-7pm. The state in which the room was left, yes, unfortunately, the pair of dirty underwear and pjs that were left near all the other garbage on the floor was mistaken as garbage. Thank you for the feedback.
by A verified traveler
Posted 7 Apr 2024 on Hotels
Comment from Hotel Management
8 Apr 2024 by Gateways Inn, Hotel Management
Thank you for taking the time to review us. We appreciate and welcome your feedback.We hope to welcome you back in the future.
by A verified traveler from Westhampton
Posted 18 Feb 2024
Comment from Hotel Management
19 Feb 2024 by Gateways Inn, Hotel Management
Thank you for taking the time to leave a review. We depend on guests to let us know how we are doing. We look forward to a future stay.
by A verified traveler
Posted 28 Dec 2023 on Hotels
Comment from Hotel Management
19 Feb 2024 by Gateways Inn, Hotel Management
Thank you. We are glad that you enjoyed your stay with us. We hope to welcome you back in the future.
by A verified traveler
Posted 12 Oct 2023
