Ratings based on 839 Verified Reviews
3.8 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Oct 2024
Nice
Comment from Hotel Management
29 Oct 2024 by Chirell RediResponse Specialist, Hotel Management
Dear Roberto,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Lenoir. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our nice location. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 20 Oct 2024
Fine
Comment from Hotel Management
28 Oct 2024 by Nishaye RediResponse Specialist, Hotel Management
Hello Christopher, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Lenoir. We are happy to hear that you enjoyed all aspects of your stay, prompting your 4/5 score. I can’t begin to express how much it means to our management and staff to hear from guests like you who had a great experience. We’re glad you had a great time with us, and we look forward to serving you again.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 17 Oct 2024
10
Comment from Hotel Management
23 Oct 2024 by Samantha RediResponse Specialist, Hotel Management
Thank you for your review, Jaqueline. The staff at the RED ROOF INN LENOIR and I were so glad we were able to provide you with a 10/10 experience. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
3 Oct 2024 by Sharma RediResponse Specialist, Hotel Management
Hello Gonzalo, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN LENOIR and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist
by A verified traveler
Posted 27 Sep 2024
Comment from Hotel Management
29 Sep 2024 by Toujana RediResponse Specialist, Hotel Management
Hello Elizabeth, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Lenoir and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,ToujanaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 23 Sep 2024
The woman who checked us in was friendly, had a beautiful smile, and a positive spirit about her.
Comment from Hotel Management
25 Sep 2024 by Sashauna RediResponse Specialist, Hotel Management
Dear Vickie,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Lenoir. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our attentive staff. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 22 Sep 2024
Close to food and shopping. Parking area could use some work. Staff was friendly and room was clean and comfortable.
Comment from Hotel Management
24 Sep 2024 by Sashauna RediResponse Specialist, Hotel Management
Dear Steven,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Lenoir. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the proximity to shopping centers, our friendly staff and the cleanliness of the room. However, your feedback is important to Red Roof and we’ll take your comments about the parking area into consideration to make changes to improve our customer experience. Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Red Roof Inn Lenoir, Hotel Management
Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
12 Sep 2024 by Red Roof Inn Lenoir, Hotel Management
Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
by A verified traveler
Posted 3 Sep 2024
Comment from Hotel Management
5 Sep 2024 by Tianna RediResponse Specialist, Hotel Management
Hello Juliza, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Lenoir and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist
