Ratings based on 1,302 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
The receptionist wasn’t friendly and saw some ants in our room. I would upgrade the hotel. I was expecting it to be like LA but it was very bad.
by A verified traveler
Posted 20 Nov 2024
Good price
Comment from Hotel Management
21 Nov 2024 by Front Desk Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Front Desk Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 19 Nov 2024
Lot of pot being smoked around hotel and jn lobby. Dud not feel safe at hotel.
Comment from Hotel Management
21 Nov 2024 by Front Desk Manager, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
21 Nov 2024 by Front Desk Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 18 Nov 2024
Doors didnt lock properly. Both sercutiy locks where broken. We have kids this was a huge scare. Please it was very annoying to have to pay for breakfast. It was advertised as free but it was 11 for adult and 7 for child.
Comment from Hotel Management
18 Nov 2024 by Front Desk Manager, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 17 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Front Desk Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
18 Nov 2024 by Front Desk Manager, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler from Superior
Posted 14 Nov 2024
No heating, Musty smell, Toilet was not stuck properly to the floor. This place should not be allowed to function.
Comment from Hotel Management
18 Nov 2024 by Front Desk Manager, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
by A verified traveler
Posted 14 Nov 2024
The lobby was really dark and our room door would not shut all the way.
Comment from Hotel Management
18 Nov 2024 by Front Desk Manager, Hotel Management
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.
