Ratings based on 965 Verified Reviews
2.9 Room cleanliness
3.3 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
Nice front desk
Comment from Hotel Management
20 Nov 2024 by Brand Experience Team, Hotel Management
Hi Kenneth, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Natalie #Team6
by A verified traveler
Posted 16 Nov 2024
The place reeked of body oder and my room did not have an air conditioner. It's possible that the online ad did not show air conditioning. I was not able to pull the ad up to verify. I never thought about checking for air conditioning. I have never stayed at a motel that did not have a heater and air conditioner in every room. The temperature inside the room averaged about 90 degrees according to the heater's thermostat in the room. I was miserable both nights. I felt it was not safe to sleep with the window open and did not have enough money to purchase another room. I got bites all over my arms the first night. l think it was bed bugs.The second night I left the bed made up and slept sideways across the bed. I got a few more bites but it wasn't as bad as the first night.
I asked the person at the front desk for an iron and hairdryer. I was then informed that my room did not include these types of items, even though they had them in abundance on the back counter.
I was in Kansas City to watch my brother compete in the lineman's rodeo and had planned to attend the award banquet that evening. I did not have time to go find a hair dryer or iron elsewhere, so I made the best of a bad situation, put a smile on my face, and went to the banquet with wet hair and a wrinkled dress. I do not know if I have ever stayed at a Motel 6 before, but I do not plan on considering them as an option for the future.
by A verified traveler
Posted 12 Nov 2024
Accommodation adequate
Comment from Hotel Management
13 Nov 2024 by Nancy Y., Hotel Management
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6
by A verified traveler
Posted 7 Nov 2024
Cheap motel pet friendly clean. Good.
Comment from Hotel Management
15 Nov 2024 by Brand Experience Team, Hotel Management
Hi Traveler,We cannot wait to welcome you back soon for another visit. Maz K.#Team6
by A verified traveler
Posted 27 Oct 2024
Bedding was dirty, ceiling had mold. Beds were old, hard in spots soft in others and springs were sticking out in some places. No mini fridge no microwave.
Comment from Hotel Management
28 Oct 2024 by Brand Experience Team, Hotel Management
Hi Randall,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6
by A verified traveler
Posted 24 Oct 2024
When me & my husband arrived, there were police on the property. Our room smelled like something had died in it, the bathroom was dirty. We requested a refund, which I still haven’t received. After looking at the room, we immediately checked out & left.
Comment from Hotel Management
26 Oct 2024 by Customer Care Team, Hotel Management
We appreciate you taking the time to share your feedback with us. We regret the recent challenges you encountered while at our property. Your satisfaction is of utmost importance to us, and we are truly sorry for not meeting your expectations. We would like to get a better understanding of the concerns you have so that we can promptly address them. Please do not hesitate to contact us at your earliest convenience. Your feedback is of great value to us as we continuously work towards enhancing our offerings and providing the best possible customer experience. Once again, we apologize for any inconvenience this may have caused. We sincerely hope to make amends and earn back your trust.
by A verified traveler
Posted 18 Oct 2024
by A verified traveler
Posted 7 Oct 2024
by A verified traveler
Posted 6 Oct 2024
Absolutely nothings. Condom wrapers under bed. Noise until 2:30am.
Comment from Hotel Management
9 Oct 2024 by Brand Experience Team, Hotel Management
Hi Tyler, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again. Natalie #Team6
by A verified traveler
Posted 23 Sep 2024
Nothing
Comment from Hotel Management
27 Sep 2024 by Nancy Y., Hotel Management
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6
