Ratings based on 657 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Lindsborg
Posted 22 Nov 2024
Have stayed there before. Close to family we were visiting
Comment from Hotel Management
22 Nov 2024 by Hristijan, Hotel Management
Hi Christine, Thank you so much for sharing your experience at the Holiday Inn and Suites Overland Park West. We appreciate the 5-star review. As always, we look forward to hosting you again in the near future.
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Hristijan, Hotel Management
Hi Jasmine, Thank you so much for giving us the 5star rating. We appreciate you taking the time to rate your stay at the Holiday Inn & Suites Overland Park West.
by A verified traveler
Posted 13 Nov 2024
Comment from Hotel Management
14 Nov 2024 by Hristijan, Hotel Management
Hi Paul, Thank you so much for taking the time to rate your stay with us, at the Holiday Inn & Suites Overland Park West. We appreciate your business and looking forward to welcome you back.
by A verified traveler
Posted 10 Nov 2024
Chaotic stay with a group holding a party playing loud music past 11pm. Our room reeked of cigarette smoke.
Comment from Hotel Management
11 Nov 2024 by Hristijan, Hotel Management
Hi Jeremy, Thank you for sharing your feedback. We would like to apologize for the inconvenience.
by A verified traveler
Posted 9 Nov 2024
N/a
Comment from Hotel Management
10 Nov 2024 by Hristijan, Hotel Management
Hi Jaleen,Thank you so much for giving the 5-star review tot the Holiday Inn & Suites Overland Park. We are glad to hear that you enjoyed your stay with us.
by A verified traveler
Posted 3 Nov 2024
Loved the pool
Comment from Hotel Management
4 Nov 2024 by Hristijan, Hotel Management
Hi Michael,Thank you so much for taking the time to share your feedback. We appreciate your business and the 5-star review. So glad that you found out new indoor-outdoor pool to your liking.
by A verified traveler
Posted 3 Nov 2024
It was good.
Comment from Hotel Management
4 Nov 2024 by Hristijan, Hotel Management
Hi Piper,Thank you so much giving us the 5-star review. We are glad that you enjoyed your stay with us and looking forward to seeing you again in the near future.
by A verified traveler from Lenexa
Posted 14 Oct 2024
Daughter and I took a staycation. Enjoyed the property and amenities overall. However, I paid extra for the breakfast, and it was not worth the money
Comment from Hotel Management
15 Oct 2024 by Hristijan, Hotel Management
Hi Linda, Thank you so much for the feedback. We are glad that you enjoyed your stay and found our hotel to your liking.
by A verified traveler
Posted 14 Oct 2024
Loved our stay, everyone super nice. Only note would be clarifying the pool is MORE outdoor than “indoor”. Looks like some remodeling is going on. Otherwise love it!
Comment from Hotel Management
14 Oct 2024 by Hristijan, Hotel Management
Hi Rhett, Thank you for your feedback. We are excited to open the new indoor-outdoor pool on 10/17/2024. The 5-star rating is very much appreciated.
by A verified traveler
Posted 13 Oct 2024
Nice clean affordable
One downside you could hear water pipes and people shutting doors
Comment from Hotel Management
14 Oct 2024 by Hristijan, Hotel Management
Hi Janea, Thank you so much for sharing your feedback and giving us the 4/5 rating.
