Ratings based on 273 Verified Reviews
3.7 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
The staff was nice as well as the location.
The room was quite small, great for TRUE BUDGETING, but not for everyone.
Comment from Hotel Management
21 Nov 2024 by Hannah, Hotel Management
Dear Andrea,Thank you for your rating and feedback. We're especially glad to pass on your compliments to our staff!Best regards,Hannah
by A verified traveler
Posted 4 Oct 2024
Basterebbe qualche piccolo miglioramento. Esterni ed interni di questo Ibis Hotel andrebbero totalmente rifatti! La moquette puzza nei corridoi e le camera è così dozzinale!Il prezzo però è ottimo per una notte! La città di Graz è meravigliosa e dall’hotel si raggiunge il Centro facilmente a piedi.
Comment from Hotel Management
8 Oct 2024 by Hannah, Hotel Management
Dear Beldi,Thank you for taking the time to tell us about your stay with us. We're happy to see you had an overall good stay, despite our facilities getting on a bit in age.Best regards,Hannah
by A verified traveler
Posted 26 Sep 2024
Good
Comment from Hotel Management
27 Sep 2024 by Hannah, Hotel Management
Dear MUHAMMED NOUFAL ABDUL KALAM,Thank you for your rating! We're happy to see you had a good stay with us and hope you'd consider us again on a future visist.Best regards,Hannah
by A verified traveler
Posted 24 Sep 2024
When you just need a place to sleep, walking distance from a TON of great food places sand downtown attractions.
Comment from Hotel Management
27 Sep 2024 by Hannah, Hotel Management
Dear Scott,Thank you for your rating and comments! We're happy you had a good stay with us and would be happy to welcome you back on a future visit to our city.Best regards,Hannah
by A verified traveler
Posted 7 Aug 2024 on Hotels
Comment from Hotel Management
8 Aug 2024 by Hannah, Hotel Management
Dear Richard,Thank you very much for your rating! We're happy to see you had a good stay with us.Best regards,Hannah
by A verified traveler
Posted 1 Jul 2024
I know it’s a budget hotel, so you can’t expect too much. The air conditioning in the room couldn’t keep up as it was quite hot. Also, no blow dryer, not even a cup for rinsing your mouth when you brush your teeth. Bed was ok. Breakfast is adequate
Comment from Hotel Management
3 Jul 2024 by Jo, Hotel Management
Hello Sonia, many thanks for taking the time to send a review. It was extremely hot during your stay. To save on unnecessary waste, we have paper cups in a dispenser on each floor. That way we don't have to replace unused cups with every guest. Also a hairdryer you can borrow from the reception or breakfast staff. Just a few tips in case you should come again. Best regards
by A verified traveler
Posted 26 Jun 2024
Basic. But that all I needed for a work overnighter. Think Youth hostel & you've got it.
What I was shocked about was the rude, cold, unhelpful huffy grumpy staff.
Check-in takes a very long time, especially if a que. We were 3rd in line, we waited about 30 mins give or take. They don't recognise Expedia bookings. Even though we'd paid they nearly turned us away. They could point out you can check in electronically inside, esp when a que of people..... Not obvious. £10 for parking, be sure to purchase in hotel. Mostly clean. Very comfy bed & good hot water.
Comment from Hotel Management
3 Jul 2024 by Jo Jo, Hotel Management
Dear JadielocksI am really sorry about the check-in. We normally take pride in our friendliness. So it must have been a bad time when you checked in. I apologize sincerely, that is certainly not our intention. Thank you that you were still able to find a few good points even after the disastrous checkin.
by A verified traveler
Posted 24 Mar 2024 on Hotels
Comment from Hotel Management
26 Mar 2024 by Hannah, Hotel Management
Dear Mihaita,Thank you for the rating!Best regards,Hannah
by A verified traveler
Posted 7 Feb 2024
Walking distance into the city for countless dining options.
Parking in a multi story next to the hotel. Just be aware of this if you have a tall vehicle as we had a jeep with a roof rack and just scraped under.
As expected for an ibis. Clean, friendly staff and good location to explore
Comment from Hotel Management
9 Feb 2024 by Hannah, Hotel Management
Dear Rebecca,Thank you very much for taking the time to leave us a rating and review. We're happy to see you were satisfied with your stay with us. Especially your kind words for our staff will be gladly passed on!Best regards,Hannah
by A verified traveler
Posted 4 Dec 2023 on Hotels
Comment from Hotel Management
18 Dec 2023 by Hannah, Hotel Management
Dear STEPHEN,Thank you very much for your rating! We're happy to see you enjoyed your stay with us.Best regards,Hannah
