Ratings based on 287 Verified Reviews

4.6 out of 5
92% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Oct 2024
4 out of 5
by A verified traveler

Posted 10 Oct 2024
Postcard-worthy views of ocean and Mt Agung! Fabulous staff, lovely, clean, comfortable rooms. Resort is situated on a very steep incline, be aware if you have any mobility issues; however, they provide a golf cart to pick you up when needed. Our first room had an outdoor bathroom with the toilet, shower and tub perched on a ledge a little higher than 12". This required a large step down which was problematic when slippery from the shower or if you used the toilet in the night. Seemed to be an accident waiting to happen. Front desk was very responsive and immediately moved us to another (actually much nicer) room. Not sure how many rooms had similar bathroom configuration, but our new room was perfect, all on same level. Has a quirky non-Tiki bar that is focused on Scotch. Nice alternative to the tropical theme everywhere. Beautiful sunset view from eating area around the pool and food was quite good. No problem with insects while there. Great location near end of Jungubatu Beach. Highly recommend!
5 out of 5
by A verified traveler

Posted 3 Sep 2024
Great staff and beautiful property
5 out of 5
by A verified traveler

Posted 3 Sep 2024
Great staff and a stunning location
5 out of 5
by A verified traveler from San Diego

Posted 2 Sep 2024
Loved our stay here! Absolutely beautiful in every way.
5 out of 5
by A verified traveler

Posted 2 Sep 2024
Gorgeous hillside location with stunning views of the bay. Short walk to several beaches and with an accessible road at the top for access to restaurant pick ups. Rooms are immaculate and service was super friendly. We particularly loved the breakfasts, where instead of a wasteful buffet, you could choose from a menu- all options were delicious
3 out of 5
by A verified traveler

Posted 27 Aug 2024
The water was cold for the first two days, and then we had brown water coming from both the shower and the bath. Given the high price we paid for the accommodation, this was definitely not what we expected. Unfortunately, they weren’t willing to offer a refund or any compensation for the inconvenience.
5 out of 5
by A verified traveler

Posted 7 Aug 2024
Gorgeous
5 out of 5
by A verified traveler

Posted 4 Aug 2024
This was probably one of the nicest resorts I have stayed at. We booked a double room - room 19. We were at the top close to the adults pool & pool bar. Room was large, clean & the outside bathroom is gorgeous. Staff were amazing. Breakfast was included and you could choose 2 items & drinks off the menu which was great value.
5 out of 5
by A verified traveler

Stunning resort above the lagoon

Posted 1 Aug 2024 on Hotels
Amazing resort on Nusa Lembongan with 3 pools and beautiful rooms, buggies to take you up the hill to Your room, stunning views and amenities, restaurant , amazing location!